REACH vs Attentive
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.7 / 5
Value for Money
4.7 / 5
4.5 / 5
Customer Support
4.9 / 5
4.8 / 5
Functionality
4.6 / 5
4.5 / 5
Last Review Written
April 22, 2024
May 17, 2024
Pros/Cons
Pros
- Great advertising in common traffic areas. Nice visual quality and attractive to viewers.
- Overall, Reach is a great digital signage company. The product is perfect for our company needs and it is very easy to use.
- REACH has fantastic customer service. From the time I contacted them for quotes to the last issue I had with signage, they are kind, courteous and efficient.
Cons
- Disappointed that there was no leeway in their customer service model to alleviate poor results for owners in the new launch in the fitness industry.
- There are so many bells and whistles it is a little overwhelming. I mostly only interact with 2 screens yet there are so many places to get lost in the menus.
- Goes "offline" occasionally - however that may be our outdated computer, or user error.
Pros
- Easy to use, very comprehensive SMS marketing channel. Best part is the customer support and success team - ready to help you out 24*7.
- They are always looking for ways to improve and best assist those who are using it, I greatly appreciate that.
- The entire team performs above and beyond, they care about their client's success and they work relentlessly to help us achieve our goals, with a big smile on their face.
Cons
- It's expensive and sometimes it's difficult to anticipate results.
- I wish there was a way to turn 2 way messaging off. We waste a lot of $$ each month getting people's grocery lists and unintentional texts that we do not want.
- The only thing that is a bit difficult is making edits to your main campaigns.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
