# HubSpot CRM vs InTouch - 2026 Comparison - Software Advice

> HubSpot CRM vs InTouch - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/242608-intouch-follow-up

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HubSpot CRM vs InTouch

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Updated June 15, 2026

# HubSpot CRM vs. InTouch: 2026 Comparison

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Updated June 15, 2026

# HubSpot CRM vs. InTouch: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)

[HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)

4.5

[(4464)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/)

Starting Price

$20.00per month

Free trial

Free version

Pros:

-   Sales and Marketing
-   Customer Support

Cons:

-   Contact Management
-   Pricing

Who uses HubSpot CRM

Based on 4464 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (25%), Professional Services (21%) and Retail, Consumer Goods & Services (7%)
-   Top use cases: CRM (27%), Lead Management (16%) and Sales Tracking (13%)

78% of users recommend this product

[](https://www.softwareadvice.com/marketing/intouch-follow-up-profile/)

[InTouch](https://www.softwareadvice.com/marketing/intouch-follow-up-profile/)

3.8

[(38)](https://www.softwareadvice.com/marketing/intouch-follow-up-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses InTouch

Based on 38 reviews

-   Top use case: Marketing Automation (3%)

[](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)

HubSpot CRM

4.5

[(4464)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/)

[](https://www.softwareadvice.com/marketing/intouch-follow-up-profile/)

InTouch

3.8

[(38)](https://www.softwareadvice.com/marketing/intouch-follow-up-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.5

Based on 4,464 reviews

Ease of use

4.4

Value for money

4.3

Customer support

4.4

Functionality

4.4

3.8

Based on 38 reviews

Ease of use

3.7

Value for money

4.4

Customer support

4.4

Functionality

3.5

Looking for better functionality? Ask an advisor for high-rated alternatives

Looking for better functionality? Ask an advisor for high-rated alternatives

Looking for better functionality? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 4,502 reviews from Lead Management

* * *

Calendar Management

4.3

Campaign Management

N/A

Email Management

4.4

Lead Capture

N/A

Quotes/Estimates

3.9

Reporting/Analytics

4.2

Calendar Management

N/A

Campaign Management

3.2

Email Management

N/A

Lead Capture

4.2

Quotes/Estimates

N/A

Reporting/Analytics

N/A

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

ActiveCampaignIntegration rated 4.8 from 26 reviews

](https://www.softwareadvice.com/crm/activecampaign-profile/)[

AdRollNot enough reviews

](https://www.softwareadvice.com/b2b-ecommerce-platform/adroll-profile/)[

AskNicelyNot enough reviews

](https://www.softwareadvice.com/survey/asknicely-profile/)

[

MotionSoftNot enough reviews

](https://www.softwareadvice.com/gymnastics/motionsoft-gym-profile/)[

CSI SpectrumNot enough reviews

](https://www.softwareadvice.com/fitness/spectrum-ng-profile/)[

ZapierNot enough reviews

](https://www.softwareadvice.com/cloud-management/zapier-profile/)

## Reviews

* * *

VR

Verified ReviewerPeople OperationsInformation Technology and Services, 51-200 employees

"The marketing automation features are particularly well built, making it straightforward to set up email campaigns and nurture workflows without needing a dedicated technical resource."

Apr 17, 2026

MD

Melodie D.CEOInformation Technology and Services, 11-50 employees

"After nearly 10 months of implementation efforts, countless meetings, significant staff involvement, and thousands of dollars in costs, we still do not have a solution that adequately supports our business needs."

Jun 11, 2026

SH

Steven H.Assistant General ManagerHealth, Wellness and Fitness, 5001-10000 employees

"Drive works on mobile devices and is now the only way to check in on the CRM without Adobe Flash. Once you get familiar with the interface, moving leads and logging targeted calls/messages is simple."

Jun 18, 2021

KB

KRISTIN B.Membership ConsultantFacilities Services, 51-200 employees

"We have not been able to integrate with our CSI software yet."

Jun 23, 2021

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Salesforce Sales Cloud vs HubSpot CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/2764-Salesforce/)[Zoho CRM vs HubSpot CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/392464-zoho-crm/)[Dripify vs InTouch](https://www.softwareadvice.com/crm/dripify-profile/vs/intouch-follow-up/)[Meritto vs InTouch](https://www.softwareadvice.com/admissions/comprehensive-admission-suite-profile/vs/intouch-follow-up/)

HubSpot CRM vs InTouch - 2026 Comparison - Software Advice