---
title: "HubSpot CRM vs Salesforce Sales Cloud - 2026 Comparison - Software Advice"
description: "HubSpot CRM vs Salesforce Sales Cloud - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/2764-Salesforce/"
page_type: "comparison"
language: "en"
publication_date: "2026-11-09"
---
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HubSpot CRM vs Salesforce Sales Cloud
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Updated November 9, 2026
# HubSpot CRM vs. Salesforce Sales Cloud: 2026 Comparison
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Updated November 9, 2026
# HubSpot CRM vs. Salesforce Sales Cloud: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
+
Add product
[](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)
[HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)
4.5
[(4493)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/)
Starting Price
$20.00per month
Free trial: Not available
Free version: Available
Pros:
- Sales and Marketing
- Customer Support
Cons:
- Contact Management
- Pricing
Who uses HubSpot CRM
Based on 4493 reviews
- Popular among: Small businesses
- Most common industries: IT & Software Development (25%), Professional Services (21%) and Retail, Consumer Goods & Services (7%)
- Top use cases: CRM (27%), Lead Management (17%) and Sales Tracking (13%)
78% of users recommend this product
[](https://www.softwareadvice.com/product/2764-Salesforce/)
[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)
4.4
[(19024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)
Starting Price
$25.00per month
Free trial: Available
Free version: Not available
Pros:
- Sales Management
- Customer Support
Cons:
- Pricing
- Training and Learning Curve
Who uses Salesforce Sales Cloud
Based on 19024 reviews
- Popular among: Small businesses
- Most common industries: IT & Software Development (23%), Professional Services (12%) and Finance & Accounting (8%)
- Top use cases: CRM (8%), Sales Tracking (5%) and Account Management (4%)
71% of users recommend this product
[](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)
HubSpot CRM
4.5
[(4493)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/)
[](https://www.softwareadvice.com/product/2764-Salesforce/)
Salesforce Sales Cloud
4.4
[(19024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)
+
Add product
Add product
## HubSpot CRM vs Salesforce Sales Cloud: At a glance
* * *
Product ratings at a glance
| | HubSpot CRM | Salesforce Sales Cloud |
| --- | --- | --- |
| Overall rating | 4.5
4,493 reviews | 4.4
19,024 reviews |
| Ease of use | 4.4 | 4.0 |
| Value for money | 4.3 | 4.0 |
| Functionality | 4.4 | 4.4 |
| Customer support | 4.4 | 4.1 |
| Ease of deployment | 4.3 | 4.1 |
Best in comparison
Looking for better ease of use? Ask an advisor for high-rated alternatives
Looking for better ease of use? Ask an advisor for high-rated alternatives
Looking for better ease of use? Ask an advisor for high-rated alternatives
## User interface
* * *
## Key features
Features selected based on 23,517 reviews from Distribution CRM
* * *
Calendar Management
4.3
Customer Journey Mapping
4.0
Email Management
4.4
Quotes/Estimates
3.9
Reporting/Analytics
4.2
Sales Pipeline Management
4.4
- Role-Based Permissions: 4.9
- Third-Party Integration: 4.8
- Activity Tracking: 4.6
- CRM: 4.6
- Predictive Analytics: 4.5
- Contact Database: 4.5
- Contact Management: 4.5
- Customer Database: 4.5
- Alerts/Notifications: 4.5
- Opportunity Management: 4.5
- Lead Management: 4.4
- Email Marketing: 4.4
- Sales Pipeline Management: 4.4
- Email Management: 4.4
- For Startups: 4.4
- Interaction Tracking: 4.4
- Sales Trend Analysis: 4.4
- Segmentation: 4.4
- Marketing Automation: 4.4
- Reminders: 4.4
- Monitoring: 4.4
- Activity Dashboard: 4.4
- Pipeline Management: 4.4
- Reporting & Statistics: 4.4
- Lead Generation: 4.4
- Third-Party Integrations: 4.3
- Data Import/Export: 4.3
- AI Copilot: 4.3
- Tagging: 4.3
- Search/Filter: 4.3
- Mobile Access: 4.3
- Calendar/Reminder System: 4.3
- Lead Capture: 4.3
- Task Management: 4.3
- Prospecting Tools: 4.3
- Calendar Management: 4.3
- Lead Qualification: 4.3
- Live Chat: 4.3
- Workflow Management: 4.2
- Campaign Management: 4.2
- Data Security: 4.2
- Email Templates: 4.2
- Template Management: 4.2
- For Small Businesses: 4.2
- API: 4.2
- Reporting/Analytics: 4.2
- Generative AI: 4.2
- Customizable Fields: 4.1
- Calendar Sync: 4.1
- Document Management: 4.1
- Referral Tracking: 4.1
- Internal Chat Integration: 4.0
- Customizable Reports: 4.0
- Customer Journey Mapping: 4.0
- Quotes/Estimates: 3.9
- Lead Scoring: 3.9
- Document Storage: 3.9
- Forecasting: 3.9
- Performance Metrics: 3.9
- Social Media Integration: 3.9
- Multi-Channel Communication: 3.8
Calendar Management
N/A
Customer Journey Mapping
N/A
Email Management
4.2
Quotes/Estimates
4.0
Reporting/Analytics
4.4
Sales Pipeline Management
4.5
- AI/Machine Learning: 4.9
- Progress Tracking: 4.9
- Sales Activity Management: 4.7
- Engagement Tracking: 4.7
- Customer History: 4.7
- Real-Time Data: 4.7
- Calendar Sync: 4.7
- For Sales Teams/Organizations: 4.7
- Real-Time Reporting: 4.6
- Real-Time Analytics: 4.6
- CRM: 4.6
- Customer Database: 4.6
- Batch Processing: 4.6
- Lead Distribution: 4.6
- Support Ticket Management: 4.6
- Template Management: 4.6
- Shared Contacts: 4.6
- Assignment Management: 4.6
- Customizable Branding: 4.6
- Customer Segmentation: 4.6
- Reporting & Statistics: 4.6
- Contact Database: 4.6
- Activity Tracking: 4.6
- Client Management: 4.5
- Inbox Management: 4.5
- Activity Dashboard: 4.5
- Performance Management: 4.5
- Task Scheduling: 4.5
- Web-based Deployment: 4.5
- Real-Time Notifications: 4.5
- Call Logging: 4.5
- Landing Pages/Web Forms: 4.5
- Customer Portal: 4.5
- Budgeting/Forecasting: 4.5
- Data Security: 4.5
- Project Management: 4.5
- Commenting/Notes: 4.5
- Performance Metrics: 4.5
- Data Visualization: 4.5
- Sales Pipeline Management: 4.5
- Contact Management: 4.5
- Client Tracking: 4.5
- Lead Capture: 4.5
- Pipeline Management: 4.5
- Dashboard: 4.5
- Search/Filter: 4.4
- Workflow Management: 4.4
- API: 4.4
- Customizable Reports: 4.4
- Estimating: 4.4
- Reporting/Analytics: 4.4
- Data Management: 4.4
- Appointment Scheduling: 4.4
- Lead Segmentation: 4.4
- Lead Management: 4.4
- Email Templates: 4.4
- Sales Reports: 4.4
- Task Management: 4.4
- Document Management: 4.4
- Call Center Management: 4.4
- Customizable Fields: 4.4
- Data Import/Export: 4.4
- Third-Party Integrations: 4.4
- Call Recording: 4.4
- Access Controls/Permissions: 4.4
- Scheduling: 4.4
- Prospecting Tools: 4.4
- Catalog Management: 4.4
- Territory Management: 4.3
- Knowledge Base Management: 4.3
- Customizable Templates: 4.3
- Sales Trend Analysis: 4.3
- Lead Nurturing: 4.3
- Interaction Tracking: 4.3
- Knowledge Management: 4.3
- Reminders: 4.3
- Product Catalog: 4.3
- Referral Tracking: 4.3
- Campaign Management: 4.3
- Collaboration Tools: 4.3
- Alerts/Notifications: 4.3
- Self Service Portal: 4.3
- Forecasting: 4.3
- Live Chat: 4.3
- Electronic Signature: 4.3
- Commission Management: 4.2
- Lead Qualification: 4.2
- Document Storage: 4.2
- Email Management: 4.2
- Employee Management: 4.2
- Key Performance Indicators: 4.2
- Project Time Tracking: 4.2
- Lead Scoring: 4.1
- Opportunity Management: 4.1
- Email Marketing: 4.1
- Calendar/Reminder System: 4.1
- Auto-Dialer: 4.1
- Predictive Analytics: 4.1
- Lead Generation: 4.1
- Segmentation: 4.1
- Marketing Automation: 4.1
- Financial Management: 4.1
- Quotes/Estimates: 4.0
- Internal Chat Integration: 4.0
- Mobile Access: 4.0
- Social Media Integration: 4.0
- Training Management: 4.0
- Contract/License Management: 3.9
- For Startups: 3.8
- Mobile App: 3.8
- Meeting Management: 3.8
- For AEC Industry: 3.7
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## Reviews
* * *
Positive review:
EB
Emma B.
FC
Non-Profit Organization Management, 51-200 employees
"Having all the information, including emails, on a customer allows for us to ensure we are communication and billing the customer correctly, whilst building their profile."
Sep 14, 2026
Negative review:
CF
Christopher F.
Partner and Tech
Wireless, 2-10 employees
"Some features sit behind higher‑tier plans, reporting can feel limited unless you upgrade, and customization isn’t as flexible as more advanced CRMs."
Aug 7, 2026
Positive review:
EB
Emma B.
FC
Non-Profit Organization Management, 51-200 employees
"Also HubSpot workflows can automate repetitive tasks and processes, reducing the amount of manual administration required by sales and marketing teams."
Sep 14, 2026
Negative review:
MD
Melodie D.
CEO
Information Technology and Services, 11-50 employees
"After nearly 10 months of implementation efforts, countless meetings, significant staff involvement, and thousands of dollars in costs, we still do not have a solution that adequately supports our business needs."
Jun 11, 2026
Positive review:
Andrea L.
Innovation Manager
Translation and Localization, 2-10 employees
"Features such as advanced search and filtering, customizable properties, pipelines, and reporting make it easy to organize data and track opportunities efficiently."
Jul 15, 2026
Negative review:
Katie C.
Growth Consultant
Marketing and Advertising, Self-Employed
"Hubspot is a costly system built in a modular format, so if you want to do X within the CRM, you need to buy Y access. If you're wanting to run your business "tech-lean," Hubspot CRM is NOT the system for you."
Feb 25, 2026
[Read all reviews](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/)
Positive review:
Suhaiv S.
Salesforce Developer
Information Technology and Services, 11-50 employees
"Real time reporting and dashboard make it easy to monitor sales performance while the mobile app allows access to important information from anywhere. Although there is a learning curve in the beginning the platform deliver significant value once it is properly configured."
Jul 13, 2026
Negative review:
Lucas B.
Gerente de negócios
Banking, 1001-5000 employees
"Additionally, the learning curve is exceptionally steep for new users, and the platform highly depends on a dedicated administrator for any minor customization, which slows down agility."
Jun 30, 2026
Positive review:
Lucas B.
Gerente de negócios
Banking, 1001-5000 employees
"The ability to centralize all interactions, track communication histories, and customize pipelines to fit complex relationship models is incredibly powerful."
Jun 30, 2026
Negative review:
LW
Lillian W.
Sr Analyst, Commissions
Security and Investigations, 1001-5000 employees
"That said, there are some limitations around formula fields and complex calculations. When referencing other formula fields or building longer logic scripts, the constraints can make certain metrics difficult to implement directly in Salesforce, requiring some calculations to be handled outside the system."
Feb 12, 2026
Positive review:
JP
Jonathan P.
Digital Content Specialist
Education Management, 201-500 employees
"Dashboard is easily customizable which provides me complete visibility of sales and the automation reduces a lot of manual work and saves my energy and time."
Jun 6, 2026
Negative review:
RW
Robin W.
Executive Marketing Assistant
Health, Wellness and Fitness, 51-200 employees
"Salesforce may feel overwhelming and expensive compared to simpler dental CRMs. If implementing for front of house staff, it can be overwhelming to train and add this piece of software to staff who already juggle phones, scheduling, insurance, and patient interactions."
Nov 30, 2025
[Read all reviews](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)
## Customer support
* * *
HubSpot CRM
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Available
Chat: Available
Salesforce Sales Cloud
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Not available
Chat: Available
## Training options
* * *
HubSpot CRM
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
Salesforce Sales Cloud
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
[Zoho CRM vs HubSpot CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/392464-zoho-crm/)[HubSpot Sales Hub vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/2764-Salesforce/vs/21946-hubspot-sales/)