---
title: "HubSpot CRM vs Pipedrive - 2026 Comparison - Software Advice"
description: "HubSpot CRM vs Pipedrive - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/321306-pipedrive/"
page_type: "comparison"
language: "en"
publication_date: "2026-11-10"
---
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HubSpot CRM vs Pipedrive
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Updated November 10, 2026
# HubSpot CRM vs. Pipedrive: 2026 Comparison
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Updated November 10, 2026
# HubSpot CRM vs. Pipedrive: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
+
Add product
[](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)
[HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)
4.5
[(4493)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/)
Starting Price
$20.00per month
Free trial: Not available
Free version: Available
Pros:
- Sales and Marketing
- Customer Support
Cons:
- Contact Management
- Pricing
Who uses HubSpot CRM
Based on 4493 reviews
- Popular among: Small businesses
- Most common industries: IT & Software Development (25%), Professional Services (21%) and Retail, Consumer Goods & Services (7%)
- Top use cases: CRM (27%), Lead Management (17%) and Sales Tracking (13%)
78% of users recommend this product
[](https://www.softwareadvice.com/crm/pipedrive-profile/)
[Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/)
4.5
[(3064)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/)
Starting Price
$19.00per month
Free trial: Available
Free version: Not available
Pros:
- Customer relationship management
- Visual sales pipeline
Cons:
- Poor customer support
- Expensive pricing
Who uses Pipedrive
Based on 3064 reviews
- Popular among: Small businesses
- Most common industries: IT & Software Development (23%), Professional Services (18%) and Finance & Accounting (8%)
- Top use cases: CRM (16%), Sales Tracking (8%) and Lead Management (7%)
80% of users recommend this product
[](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)
HubSpot CRM
4.5
[(4493)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/)
[](https://www.softwareadvice.com/crm/pipedrive-profile/)
Pipedrive
4.5
[(3064)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/)
+
Add product
Add product
## HubSpot CRM vs Pipedrive: At a glance
* * *
Product ratings at a glance
| | HubSpot CRM | Pipedrive |
| --- | --- | --- |
| Overall rating | 4.5
4,493 reviews | 4.5
3,064 reviews |
| Ease of use | 4.4 | 4.5 |
| Value for money | 4.3 | 4.4 |
| Functionality | 4.4 | 4.3 |
| Customer support | 4.4 | 4.4 |
| Ease of deployment | 4.3 | 4.3 |
Best in comparison
## User interface
* * *
## Key features
Features selected based on 7,557 reviews from Distribution CRM
* * *
Calendar Management
4.3
Customer Journey Mapping
4.0
Email Management
4.4
Quotes/Estimates
3.9
Reporting/Analytics
4.2
Sales Pipeline Management
4.4
- Role-Based Permissions: 4.9
- Third-Party Integration: 4.8
- Activity Tracking: 4.6
- CRM: 4.6
- Predictive Analytics: 4.5
- Contact Database: 4.5
- Contact Management: 4.5
- Customer Database: 4.5
- Alerts/Notifications: 4.5
- Opportunity Management: 4.5
- Lead Management: 4.4
- Email Marketing: 4.4
- Sales Pipeline Management: 4.4
- Email Management: 4.4
- For Startups: 4.4
- Interaction Tracking: 4.4
- Sales Trend Analysis: 4.4
- Segmentation: 4.4
- Marketing Automation: 4.4
- Reminders: 4.4
- Monitoring: 4.4
- Activity Dashboard: 4.4
- Pipeline Management: 4.4
- Reporting & Statistics: 4.4
- Lead Generation: 4.4
- Third-Party Integrations: 4.3
- Data Import/Export: 4.3
- AI Copilot: 4.3
- Tagging: 4.3
- Search/Filter: 4.3
- Mobile Access: 4.3
- Calendar/Reminder System: 4.3
- Lead Capture: 4.3
- Task Management: 4.3
- Prospecting Tools: 4.3
- Calendar Management: 4.3
- Lead Qualification: 4.3
- Live Chat: 4.3
- Workflow Management: 4.2
- Campaign Management: 4.2
- Data Security: 4.2
- Email Templates: 4.2
- Template Management: 4.2
- For Small Businesses: 4.2
- API: 4.2
- Reporting/Analytics: 4.2
- Generative AI: 4.2
- Customizable Fields: 4.1
- Calendar Sync: 4.1
- Document Management: 4.1
- Referral Tracking: 4.1
- Internal Chat Integration: 4.0
- Customizable Reports: 4.0
- Customer Journey Mapping: 4.0
- Quotes/Estimates: 3.9
- Lead Scoring: 3.9
- Document Storage: 3.9
- Forecasting: 3.9
- Performance Metrics: 3.9
- Social Media Integration: 3.9
- Multi-Channel Communication: 3.8
Calendar Management
4.4
Customer Journey Mapping
3.8
Email Management
4.0
Quotes/Estimates
3.1
Reporting/Analytics
4.1
Sales Pipeline Management
4.5
- Activity Tracking: 4.8
- Calendar Sync: 4.7
- For Sales Teams/Organizations: 4.7
- Pipeline Management: 4.6
- Customer Segmentation: 4.6
- CRM: 4.6
- Collaboration Tools: 4.6
- Lead Segmentation: 4.6
- Customer Database: 4.5
- Sales Pipeline Management: 4.5
- Sales Activity Management: 4.5
- Email Campaign Management: 4.5
- Data Import/Export: 4.5
- Contact Management: 4.4
- Reporting & Statistics: 4.4
- Contact Database: 4.4
- Search/Filter: 4.4
- Performance Management: 4.4
- Calendar Management: 4.4
- Task Management: 4.4
- Shared Contacts: 4.4
- Lead Management: 4.4
- Lead Distribution: 4.3
- Customizable Branding: 4.3
- Access Controls/Permissions: 4.3
- Alerts/Notifications: 4.3
- Template Management: 4.3
- Landing Pages/Web Forms: 4.3
- Lead Qualification: 4.3
- Customizable Fields: 4.3
- Autoresponders: 4.3
- Interaction Tracking: 4.3
- Drip Campaigns: 4.3
- Activity Dashboard: 4.2
- Lead Capture: 4.2
- List Management: 4.2
- Referral Tracking: 4.2
- Prospecting Tools: 4.2
- Real-Time Notifications: 4.2
- Goal Setting/Tracking: 4.2
- Email Marketing: 4.2
- Campaign Management: 4.2
- Appointment Scheduling: 4.2
- Reporting/Analytics: 4.1
- Calendar/Reminder System: 4.1
- Performance Metrics: 4.1
- Dashboard: 4.1
- Third-Party Integrations: 4.1
- Workflow Management: 4.1
- Forecasting: 4.0
- Email Management: 4.0
- Document Management: 4.0
- Segmentation: 4.0
- Sales Trend Analysis: 4.0
- Mobile Access: 4.0
- Customizable Reports: 3.9
- Internal Chat Integration: 3.9
- Reminders: 3.8
- Document Storage: 3.8
- Lead Scoring: 3.7
- Marketing Automation: 3.6
- Lead Generation: 3.5
- Quotes/Estimates: 3.1
### Wondering if these products fit your needs?
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### Wondering if these products fit your needs?
Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.
LexiAdvisor for 8 years
## Integrations
* * *
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## Reviews
* * *
Positive review:
EB
Emma B.
FC
Non-Profit Organization Management, 51-200 employees
"Having all the information, including emails, on a customer allows for us to ensure we are communication and billing the customer correctly, whilst building their profile."
Sep 14, 2026
Negative review:
CF
Christopher F.
Partner and Tech
Wireless, 2-10 employees
"Some features sit behind higher‑tier plans, reporting can feel limited unless you upgrade, and customization isn’t as flexible as more advanced CRMs."
Aug 7, 2026
Positive review:
EB
Emma B.
FC
Non-Profit Organization Management, 51-200 employees
"Also HubSpot workflows can automate repetitive tasks and processes, reducing the amount of manual administration required by sales and marketing teams."
Sep 14, 2026
Negative review:
MD
Melodie D.
CEO
Information Technology and Services, 11-50 employees
"After nearly 10 months of implementation efforts, countless meetings, significant staff involvement, and thousands of dollars in costs, we still do not have a solution that adequately supports our business needs."
Jun 11, 2026
Positive review:
Andrea L.
Innovation Manager
Translation and Localization, 2-10 employees
"Features such as advanced search and filtering, customizable properties, pipelines, and reporting make it easy to organize data and track opportunities efficiently."
Jul 15, 2026
Negative review:
Katie C.
Growth Consultant
Marketing and Advertising, Self-Employed
"Hubspot is a costly system built in a modular format, so if you want to do X within the CRM, you need to buy Y access. If you're wanting to run your business "tech-lean," Hubspot CRM is NOT the system for you."
Feb 25, 2026
[Read all reviews](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/)
Positive review:
IB
Ihor B.
Senior Software Engineer
Information Technology and Services, 201-500 employees
"Pipedrive is great as far as being able to keep tabs on all of your sales contacts and leads and you don't need a Master's Degree in Software Engineering to learn how to use it."
Sep 17, 2026
Negative review:
IB
Ihor B.
Senior Software Engineer
Information Technology and Services, 201-500 employees
"My monitor has a huge smear mark on it, and I'm constantly thinking it's a comma. If you are part of a large-scale corporate environment, you may miss out on some of the heavy customization options."
Sep 17, 2026
Positive review:
Marquita V.
SALES MANAGER
Business Supplies and Equipment, 1001-5000 employees
"The seamless email integration with Outlook and Gmail keeps all communication centralized, while the high level of customization allows for pipeline adjustments without any technical expertise."
Aug 4, 2026
Negative review:
MF
Mark F.
Licensed Real Estate Salesperson
Real Estate, 11-50 employees
"Ironically, they sell prospecting tools built to surface total strangers, but won't let me email people I've done business with for years."
Jun 4, 2026
Positive review:
Marquita V.
SALES MANAGER
Business Supplies and Equipment, 1001-5000 employees
"Pipedrive’s standout feature is its visual Kanban board, which makes tracking deals across different stages incredibly clear through an intuitive drag-and-drop interface."
Aug 4, 2026
Negative review:
DŠ
Dovilė Š.
Ecommerce Manager
Retail, 2-10 employees
"What is concerning is that if this situation was caused by a system bug or internal mistake, it apparently went unnoticed for months until we encountered an email issue and contacted support."
May 28, 2026
[Read all reviews](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/)
## Customer support
* * *
HubSpot CRM
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Available
Chat: Available
Pipedrive
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Available
Chat: Available
## Training options
* * *
HubSpot CRM
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
Pipedrive
In Person: Not available
Live Online: Not available
Webinars: Available
Documentation: Available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
[Salesforce Sales Cloud vs HubSpot CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/2764-Salesforce/)[Salesforce Sales Cloud vs Pipedrive](https://www.softwareadvice.com/compare/2764-Salesforce/vs/321306-pipedrive/)