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HubSpot CRM vs LeadSquared
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.3 / 5
Value for Money
4.3 / 5
4.1 / 5
Customer Support
4.4 / 5
4.3 / 5
Functionality
4.4 / 5
4.2 / 5
Last Review Written
March 16, 2025
February 18, 2025
Pros/Cons
Pros
- Easy to navigate, great functionality and flexibility. Great reporting tools, easy dashboard for keeping track of sales pipeline and great customer service.
- HubSpot is so powerful and it has a great user experience and it's so easy to use. It has a free version and it's great for tracking the pipeline and activities.
- And with hundreds of app integrations, you can connect Hubspot to your other critical business systems with ease. This level of connectivity is superb.
Cons
- However, there aren't any cons with the software that I have found yet mainly because there are things I haven't learned how to do yet so I cannot say they are bad or inefficient.
- Missing a lot of simple features in other software. Active lists are somewhat useless in workflows since they're stuck in that workflow even if they're no longer active in the list.
- I cancelled because my bill got higher monthly , and we used it less. They turned my service back on and charged my company for 3 months of service upfront as a cancellation fee.
Pros
- LeadSquared has been exceptionally good and has been evolving continuously to give us more features and options. My teams love the ease of use, the design and the continuously evolving new features.
- We were very lucky to find LeaddSquared the other almost identical services at a fraction of the cost. Their customer service is fantastic and you really feel they want to help you grow your business.
- As an agency, you can enjoy some fantastic features and benefits. Would highly recommend this software.
Cons
- Server issues most of the time. May loose the lead activities.
- Fast in taking money - all advance for 6 months - prepaid - no option to really test for a month or 2 before you really buy their service. After Purchase no delivery of the end product.
- Long Implementation and Setup Process, Poor Support.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
7 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
