# HubSpot CRM vs Zendesk Sell - 2026 Comparison - Software Advice

> HubSpot CRM vs Zendesk Sell - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/93337-zendesk-sell

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HubSpot CRM vs Zendesk Sell

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Updated June 12, 2026

# HubSpot CRM vs. Zendesk Sell: 2026 Comparison

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Updated June 12, 2026

# HubSpot CRM vs. Zendesk Sell: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)

[HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)

4.5

[(4463)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/)

Starting Price

$20.00per month

Free trial

Free version

Pros:

-   Sales and Marketing
-   Customer Support

Cons:

-   Contact Management
-   Pricing

Who uses HubSpot CRM

Based on 4463 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (25%), Professional Services (21%) and Retail, Consumer Goods & Services (7%)
-   Top use cases: CRM (27%), Lead Management (16%) and Sales Tracking (13%)

78% of users recommend this product

[](https://www.softwareadvice.com/marketing/zendesk-sell-profile/)

[Zendesk Sell](https://www.softwareadvice.com/marketing/zendesk-sell-profile/)

4.3

[(160)](https://www.softwareadvice.com/marketing/zendesk-sell-profile/reviews/)

Starting Price

$19.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Zendesk Sell

Based on 160 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (26%), Professional Services (16%) and Finance & Accounting (8%)
-   Top use cases: CRM (11%), Sales Tracking (8%) and Account Management (5%)

67% of users recommend this product

[](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)

HubSpot CRM

4.5

[(4463)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/)

[](https://www.softwareadvice.com/marketing/zendesk-sell-profile/)

Zendesk Sell

4.3

[(160)](https://www.softwareadvice.com/marketing/zendesk-sell-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.5

Based on 4,463 reviews

Ease of use

4.4

Value for money

4.3

Customer support

4.4

Functionality

4.4

4.3

Based on 160 reviews

Ease of use

4.4

Value for money

4.0

Customer support

4.1

Functionality

4.0

Looking for better functionality? Ask an advisor for high-rated alternatives

Looking for better functionality? Ask an advisor for high-rated alternatives

Looking for better functionality? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 4,623 reviews from Mobile CRM

* * *

Auto-Dialer

N/A

Calendar Management

4.3

Call Recording

N/A

CRM

N/A

Email Management

4.4

Interaction Tracking

N/A

Auto-Dialer

1.0

Calendar Management

N/A

Call Recording

N/A

CRM

4.8

Email Management

4.7

Interaction Tracking

4.1

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

ActiveCampaignIntegration rated 4.8 from 26 reviews

](https://www.softwareadvice.com/crm/activecampaign-profile/)[

AdRollNot enough reviews

](https://www.softwareadvice.com/b2b-ecommerce-platform/adroll-profile/)[

AskNicelyNot enough reviews

](https://www.softwareadvice.com/survey/asknicely-profile/)

[

DomoNot enough reviews

](https://www.softwareadvice.com/bi/domo-profile/)[

Microsoft OutlookNot enough reviews

](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/)[

WishpondNot enough reviews

](https://www.softwareadvice.com/crm/wishpond-profile/)

## Reviews

* * *

VR

Verified ReviewerPeople OperationsInformation Technology and Services, 51-200 employees

"The marketing automation features are particularly well built, making it straightforward to set up email campaigns and nurture workflows without needing a dedicated technical resource."

Apr 17, 2026

SO

Scarlett O.Business Development SpecialistComputer Software, 501-1000 employees

"I found multitasking on HubSpot to be clunky, and the deeper sales ops use cases are less intuitive, require taking additional time for trainings"

May 29, 2026

SP

Sonu P.Systems AnalystConsumer Goods, 51-200 employees

"There are some limitations when it comes to advanced reporting and customization, but for small to mid-sized teams it does the job well."

Apr 24, 2026

SP

Sonu P.Systems AnalystConsumer Goods, 51-200 employees

"Reporting is a bit limited unless you spend time customizing it, and even then it’s not as flexible as some other tools."

Apr 24, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Salesforce Sales Cloud vs HubSpot CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/2764-Salesforce/)[Zoho CRM vs HubSpot CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/392464-zoho-crm/)[Salesforce Sales Cloud vs Zendesk Sell](https://www.softwareadvice.com/compare/2764-Salesforce/vs/93337-zendesk-sell/)[Zoho CRM vs Zendesk Sell](https://www.softwareadvice.com/marketing/zendesk-sell-profile/vs/zoho-crm/)