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Wave vs ChargeStripe

Wave vs ChargeStripe

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Overall Rating
4.4 (1665)
4.8 (32)
Ease-of-Use
4.5 / 5
4.8 / 5
Value for Money
4.6 / 5
4.4 / 5
Customer Support
4 / 5
4.6 / 5
Functionality
4.2 / 5
4.5 / 5
Last Review Written
February 12, 2025
May 18, 2022
Pros/Cons
  • Pros

  • It's very flexible and understandable for someone like me who is not the best at accounting/bookkeeping. The pricing model also seems very fair for what you're getting.
  • I love the ease of use, its design of it and all of its features. It made managing my business income and expenses simple and I loved the dashboard with the overall look at how the business was doing.
  • Anytime I have had to use customer service they have been readily available and diligent with their commitment to helping me reach a resolution. It has made invoicing easier for myself and my clients.
  • Cons

  • Innovation attempts create confusion and many basic reporting features are either excluded or lost value because of the report structure and lack of customization.
  • SO LISTEN CAREFULLY, WAVE IS A SCAM TO GET YOUR MONEY!!! I am currently filing suit and reporting to consumer fraud, and any other outlet I can to stop them from scamming others.
  • The last advisor never did the things he was supposed to do and he finally just stopped working for me. I complained to his supervisor, but to little effect. Now I'm looking for an outside bookkeeper.
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  • Pros

  • Amazing, as a first time e commerce and charging business owner I have been so impressed with how accessible this product is.
  • It’s easy and convenient to use with very low fees. ChargeStripe has been a lifesaver.
  • The ease of processing transactions on the backend makes it great.
  • Cons

  • Charges, time for payments to process into my account.
  • Cards being rejected on multiple occasions. Money on hold or in transfer for too long.
  • Some of the backend elements were confusing, but eventually sorted it out.
Read all user reviews
Pricing Range
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$
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$
$
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$
$
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$
Product Demo & Screenshots
Product Demo
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos