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Emburse Invoice Enterprise (formerly Chrome River Invoice) vs QuickBooks Online
Emburse Invoice Enterprise (formerly Chrome River Invoice) vs QuickBooks Online
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.2 / 5
Value for Money
4.6 / 5
4.2 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.6 / 5
4.3 / 5
Last Review Written
April 8, 2024
October 8, 2024
Pros/Cons
Pros
- The paperless environment Chrome provides is fabulous. The electronic movement of invoices and expense reimbursements through the approval process has greatly increased the efficiency of our workflow.
- Chrome River offers a slick modern user interface with a robust rules engine that can allow from simple to very intricate and complicated routing and approvals.
- This ended up being a lifesaver when the pandemic hit. Everything runs efficiently and integrates well into our Accounting Software.
Cons
- You don't want your end users to get frustrated. My only big criticism is the scrolling on the expense report pages.
- Before going live with ChromeRiver we used a home grown workflow that was at best buggy and at worst difficult to maintain.
- The representative was extremely aggressive in implementing two major changes in such a small window.
Pros
- If you run a small business or are self-employed, this is great to have. If you're like me and not great with spreadsheets, then this is what you need.
- I benefited from him and gained some experiences from him in my field and I liked it in ease of work reports.
- I would recommend it for those who want a simple and effective way to keep records clean and send invoices to clients. Customer support is amazing.
Cons
- Reconciling is miserable. I could go on and on, but I hate to relive the QB years where I felt inept and incapable of running the backside of our business.
- The only problem with Virtual programs is the internet delays and the problems with making sure you can sync everything if two people have been working on it.
- I HATE that I cannot simply download my QBO data into TurboTax. It makes no sense at all that I can't download Intuit data to another Intuit product.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
