PayPal Zettle vs Stripe
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.5 / 5
Value for Money
4.5 / 5
4.4 / 5
Customer Support
4.3 / 5
4.3 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 20, 2024
October 1, 2024
Pros/Cons
Pros
- I think this is a great software to use that is secure and safe money transfer. I would recommend this to anyone that wants to make purchases secure.
- Paypal is fantastic; it's easy to use, and I like that it's accepted by so many merchants. When that choice is open, I always take it, and it has saved me money.
- Best features are definitely ease of use (it is pretty intuitive) and the ability to create presets for items. We used these presets for ticket prices and merchandise.
Cons
- Sometime paypal fails to solve the issue on time and their SLA and sometime I felt that they have poor internal ticketing system. Since you have to tell your problem again and again.
- The thing I dislike is the same thing I dislike about all card readers.
- The worst part about PayPal Help is that you absolutely cannot talk to a human over the phone. It's very overwhelming and scary not knowing what to do.
Pros
- Yeah ---- NEVER have I experienced this with Stripe. They have a beautiful online system, they have happy employees ---- that can only mean Stripe really knows how to stay in business.
- It is really good and fast, cheap commissions, good integrations. I recommended on most of the cases.
- Stripe has revolutionized how I handle guest payments. Its seamless integration, reliability, flexibility and security make it the perfect payment processing solution for my small business.
Cons
- Hello there, we are really frustrated and sad about Stripe cancelation fees and Stripe dispute method. We won't be working with them anymore.
- They don't fight at all for the business. If it is disputed, you'll end up losing money on the transaction.
- The thing that i hate the least about this is that you cannot get a live person on the phone and you have to deal with issues via their portal, cant manage disputes very well.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
