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Rethink vs Noteable

Rethink vs Noteable

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Overall Rating
4.4 (49)
4.7 (47)
Ease-of-Use
4.3 / 5
4.8 / 5
Value for Money
4.3 / 5
4.8 / 5
Customer Support
4.3 / 5
5 / 5
Functionality
4.1 / 5
4.5 / 5
Last Review Written
September 5, 2024
September 20, 2024
Pros/Cons
  • Pros

  • Overall, ReThink has been amazing. The Customer service responds within hours to any concern, and consistently seeks feedback on how they can make their already amazing software better.
  • Their onboarding and support teams are efficient and proactive. It is clear management cares about their clients and is invested in their success.
  • This means we have not only consistent, but quality communication with a team dedicated to improvement.
  • Cons

  • It's a little awkward to filter out errors when technicians make a mistake in data collection after the appointment has been verified. We HATE the interval and duration timers.
  • None of the staff seem inconvenienced by my ongoing questions or mistakes. This is my first business and getting started couldn't have been easier.
  • The plans are fairly useless to us in the field as they are not designed for clinical practices. The behavior reduction program layout makes it too simple to just check a lot of boxes.
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  • Pros

  • All the staff I work with continually rave about how easy and fun Noteable is to use - which in turn allows us all to have more fun in the work that we do.
  • There are so many built in features that ensure you, as a practitioner, have an easy job in managing and ensuring quality care.
  • The team loves how user friendly it is. We would like to take special notice to your sense of urgency in helping work out our kinks, as we are new to this side of mental health.
  • Cons

  • The only thing I find unfavorable is the inability to change some of the predetermined fields that our company does not utilize.
  • There are no aspects of the product that are difficult to use. The integration process was smooth once all employees became accustomed to the layout of the site.
  • Initially, notable was just another terrible ABA software that was hard to understand.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos