Rethink vs Theralytics
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.8 / 5
Value for Money
4.3 / 5
4.8 / 5
Customer Support
4.3 / 5
4.9 / 5
Functionality
4.1 / 5
4.7 / 5
Last Review Written
September 5, 2024
September 11, 2024
Pros/Cons
Pros
- Overall, ReThink has been amazing. The Customer service responds within hours to any concern, and consistently seeks feedback on how they can make their already amazing software better.
- Their onboarding and support teams are efficient and proactive. It is clear management cares about their clients and is invested in their success.
- This means we have not only consistent, but quality communication with a team dedicated to improvement.
Cons
- It's a little awkward to filter out errors when technicians make a mistake in data collection after the appointment has been verified. We HATE the interval and duration timers.
- None of the staff seem inconvenienced by my ongoing questions or mistakes. This is my first business and getting started couldn't have been easier.
- The plans are fairly useless to us in the field as they are not designed for clinical practices. The behavior reduction program layout makes it too simple to just check a lot of boxes.
Pros
- I love the support, always helpful, always quick to respond. Staff can reliably access the app from kindles which helps keep overhead down.
- The platform has a several great features that have significantly improved our company's efficiency. The best part of Theralytics is its exceptional support team.
- I love using them in comparison to other vendors because they’re super easy, fast, reliable, affordable, professional, and highly competitive with their competitors.
Cons
- The only grievance we have with the data software is the graphs; we are unable to utilize them for our reports due to not entering baseline data from previous reporting period.
- No offline accessibility (because that is through the non-functional app). Data collection is impotently limited - not clinically useful whatsoever.
- Other platforms we have tried have been cumbersome, difficult to train on, and/or completely unaffordable for a small business.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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2 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
