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Checkbox vs Forms On Fire
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.9 / 5
4.5 / 5
Value for Money
4.6 / 5
4.7 / 5
Customer Support
4.9 / 5
4.8 / 5
Functionality
4.8 / 5
4.6 / 5
Last Review Written
January 19, 2023
November 5, 2024
Pros/Cons
Pros
- Amazing team who are always helpful. The Checkbox Certification program is a good self-serve training resource.
- This is a great piece of technology. There are so many fantastic use cases which assist to addresses challenges for both the business and its clients.
- Very pleasant experience to date, team is very responsive, knowledgeable and solution driven, providing best practice advice.
Cons
- Navigating the dashboard can get a bit confusing, especially because I (as admin) don't use it every week.
- Formatting options, while present, are not consistently available across the different elements or blocks.
- Unable to put in different languages at the moment; not able to put in pictures and other visuals; not as easy at the moment to integrate to some APIs.
Pros
- It's been extremely positive. From implementation to support the people there have been wonderful.
- What sealed the deal for me was the pricing and the cross platform availability. Megan Jackson of FOF was fantastic and incredibly helpful.
- The forms can be customized to product great professional looking forms. I also love their support right from when I started out with the trial version.
Cons
- Very very poor design and way too much information.
- Forms on Fire can be incredibly complex, requiring users to do a lot of learning.
- Sometimes, it takes a few minutes for the paperwork to come through once our technicians submitted. Thy sometimes have to press the "force sync" button or leave the app open.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
