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ECP EHR vs Eldermark
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
5 / 5
4.4 / 5
Value for Money
4.7 / 5
4.7 / 5
Customer Support
5 / 5
4.8 / 5
Functionality
5 / 5
4.3 / 5
Last Review Written
June 4, 2021
February 17, 2025
Pros/Cons
Pros
- I love the support model because it provides a quick resolution while the user is on the all with the support person. I feel my experience and knowledge is respected.
- I had worked with the system at another facility and loved it. Was very excited to get it here.
- The support team is the best; they are always quick to respond and follow up. The overall ease of the product from a user standpoint is also great.
Cons
- My only complaint is how it will kick us out sometimes.
- You can't search a total database of residents or clientele on those whom have meds due. This is very frustrating for a number of reasons you may need that info.
- I know you guys have beta program but still. Also move away from TSprint < its hit or missed.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
