Get Your Free Advice
Home

/

Business Intelligence Software

/

NetSuite vs Spruce

NetSuite vs Spruce

Get Price Quote
Get Price Quote

Add to Compare

Overall Rating
4.2 (1654)
3.3 (30)
Ease-of-Use
3.9 / 5
3.3 / 5
Value for Money
3.8 / 5
2.9 / 5
Customer Support
3.8 / 5
2.8 / 5
Functionality
4.1 / 5
3.4 / 5
Last Review Written
November 25, 2024
September 3, 2024
Pros/Cons
  • Pros

  • Highly recommend this product. Very good customer support and fantastic value for the price.
  • I like this software because it's super powerful and flexible yet it's user friendly and you can customize reports. Basically it has all the features that you need.
  • I like that everything is integrated and the reports are updated in real time and the dashboard indicators have been a great help in decision making.
  • Cons

  • I'm in purchasing and have use over 15 different software systems and this is probably the worst or tied for worst.
  • They have so much 'clicking' to do they get confused, push the wrong button and because the whole thing is in effect an accounts package it can be difficult to undo the mess.
  • The sales team was very misleading and they tricked us when we purchased the software. We presented our former software and their response was always "Netsuite can do that.
Read all user reviews
  • Pros

  • I love the ease of looking at customer's accounts. I love the posting of accounts payable invoices and paying the invoices.
  • What we like most is the ease of using the software and the ability to go paperless.
  • I have demoed other products and am glad that I remained with Spruce. The support is getting better, and the system is very dependable.
  • Cons

  • I struggle with this, maybe once something is voided or deleted it is gone, no recovering it.
  • The fist problem is Spruce has no Payroll. So we figured out a way to handle that.
  • The customer support is slow and we're often left with "it's just this way" or with no viable solution. We're very unhappy with the software.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Explore product images
Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

91 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos