NetSuite vs QuickBooks Online
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.9 / 5
4.2 / 5
Value for Money
3.8 / 5
4.2 / 5
Customer Support
3.7 / 5
4 / 5
Functionality
4.1 / 5
4.3 / 5
Last Review Written
September 10, 2024
September 15, 2024
Pros/Cons
Pros
- I tested the free trial for the software and was amazed at it's capability. Definitely a winner for any company looking to scale their business.
- We have muliple units of the organisation which is very much effective to manage from this product service. Consolidation of Accounts: Very easy I love it.
- The structure of Estimate > Sales Order > Invoice is nice. Use of Tasks and Customer notes, contacts and related information is also nice.
Cons
- I'm in purchasing and have use over 15 different software systems and this is probably the worst or tied for worst.
- They have so much 'clicking' to do they get confused, push the wrong button and because the whole thing is in effect an accounts package it can be difficult to undo the mess.
- The sales team was very misleading and they tricked us when we purchased the software. We presented our former software and their response was always "Netsuite can do that.
Pros
- Up time is fantastic and they always send out down alerts immediately. Love the reports to Excel - works great.
- If you run a small business or are self-employed, this is great to have. If you're like me and not great with spreadsheets, then this is what you need.
- The ease of adding vendors and customers is great. Once you iron out the how to of the invoice templates they can be very useful to switch what is needed on each invoice per customer.
Cons
- Reconciling is miserable. I could go on and on, but I hate to relive the QB years where I felt inept and incapable of running the backside of our business.
- The only problem with Virtual programs is the internet delays and the problems with making sure you can sync everything if two people have been working on it.
- I HATE that I cannot simply download my QBO data into TurboTax. It makes no sense at all that I can't download Intuit data to another Intuit product.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
51 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
