NetSuite vs QuickBooks Online Advanced
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.9 / 5
4.4 / 5
Value for Money
3.8 / 5
4.3 / 5
Customer Support
3.8 / 5
4.1 / 5
Functionality
4.1 / 5
4.4 / 5
Last Review Written
October 2, 2024
October 1, 2024
Pros/Cons
Pros
- Highly recommend this product. Very good customer support and fantastic value for the price.
- I like this software because it's super powerful and flexible yet it's user friendly and you can customize reports. Basically it has all the features that you need.
- I like that everything is integrated and the reports are updated in real time and the dashboard indicators have been a great help in decision making.
Cons
- I'm in purchasing and have use over 15 different software systems and this is probably the worst or tied for worst.
- They have so much 'clicking' to do they get confused, push the wrong button and because the whole thing is in effect an accounts package it can be difficult to undo the mess.
- The sales team was very misleading and they tricked us when we purchased the software. We presented our former software and their response was always "Netsuite can do that.
Pros
- Software has been a very useful tool and has saved time and effort on administration time and costs. Being able to track outstanding balances and report at a high level has been very useful.
- The software is very user friendly and easy to figure out. It is painless and tracks revenue and outstanding A/R and offers extensive reporting features.
- Overall my experience has been positive in that the greatest needs for me were met- mobility, access, ease of use and unlimited accounts.
Cons
- I've had them tell me to do things that made a small problem much worse, I'm now paying an accountant to try to fix the mess. I've asked for someone more knowledgable and they say there is no one.
- Also, we were charged more than we thought we would pay and when I called they explained the hidden fees to me.
- Doesn't listen to customers and has terrible support.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
65 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
