PioneerRX vs Liberty
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
Liberty
Value for Money
4.6 / 5
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Customer Support
4.8 / 5
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Functionality
4.8 / 5
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Last Review Written
May 3, 2024
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Pros/Cons
Pros
- The ability to customize the software to maximize our workflow is great. We also love the ability to glean data from PioneerRX to analyze our business.
- I love the ease of identifying where prescriptions are in the workflow at a glance. I also like being able to see the POS receipt for each completed prescription.
- Care Goals, point of sale, and Fedex integration are fantastic. We also love the integration with our IVR telephone system and overall professional design of the software.
Cons
- Worst, she added finance charges to that extra charge and couldn't explain to me the reason for this.
- She was very rude and disrespectful to me when I called her to question the extra month charge on my bill.
- Conversion from RX30 to PioneerRx was difficult. I do not believe we could have planned any better and still there were problems.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
