# Shepherd vs VitusVet - 2026 Comparison - Software Advice

> Shepherd vs VitusVet - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/compare/263143-shepherd/vs/468867-VitusVet

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Shepherd vs VitusVet

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# Shepherd vs VitusVet: Which is best for you?

Updated June 3, 2026

[Shepherd](https://www.softwareadvice.com/veterinary/shepherd-profile/)

4.7 [(87)](https://www.softwareadvice.com/veterinary/shepherd-profile/reviews/)

[VitusVet](https://www.softwareadvice.com/product/468867-VitusVet/)

4.7 [(70)](https://www.softwareadvice.com/product/468867-VitusVet/#reviews)

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Starting Price

$299.00

per month

$99.00

per month

Free Trial

Free Version

Screenshots  
and Demo

See all

See all

Top Rated  
  Features

Payment Processing

5.0

Live Chat

4.83

Appointment Scheduling

4.80

See All

SMS Messaging

4.87

Communication Management

4.83

Activity Dashboard

4.80

See All

Integrations

WaitWell

Talkatoo

Greenline

See All

Advantage

Covetrus Pulse

DaySmart Vet

See All

Pros / Cons

-   SOAPs are easily written, readible, and records are easily sent to referring DVMs which makes managing patients between doctors and practices very efficient.
    
-   Still having some issues with the transcription service--sometimes it won't fill in (just spin) and it always records the weight in kg even if the settings are set for lb.
    

Read more

-   The platform makes it easy to send reminders for vaccines, appointments, and medications, which helps reduce missed visits and improves overall patient care.
    
-   We found that the appointment request and medication request options were making our workflow more difficult, so we decided to turn them off.
    

Read more

Ease-of-Use

Highest performing feature  
in the comparison

4.9/ 5

4.7/ 5

Value for Money

Highest performing feature  
in the comparison

4.8/ 5

4.6/ 5

Customer Support

Highest performing feature  
in the comparison

4.8/ 5

4.7/ 5

Functionality

Highest performing feature  
in the comparison

4.6/ 5

4.4/ 5

Support Options

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training Options

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

FrontRunners

N/A

N/A

Advisor  
  Recommendations

N/A

N/A

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Deployment Options

Cloud, SaaS, Web-Based

Desktop - Mac

Desktop - Windows

Desktop - Linux

Desktop - Chromebook

On-Premise - Windows

On-Premise - Linux

Mobile - Android

Mobile - iPhone

Mobile - iPad

Cloud, SaaS, Web-Based

Desktop - Mac

Desktop - Windows

Desktop - Linux

Desktop - Chromebook

On-Premise - Windows

On-Premise - Linux

Mobile - Android

Mobile - iPhone

Mobile - iPad

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