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Egencia vs Emburse Expense Professional (formerly Certify Expense)

Egencia vs Emburse Expense Professional (formerly Certify Expense)

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Overall Rating
3.8 (53)
4.7 (1283)
Ease-of-Use
4 / 5
4.6 / 5
Value for Money
3.6 / 5
4.6 / 5
Customer Support
3.7 / 5
4.6 / 5
Functionality
3.9 / 5
4.6 / 5
Last Review Written
January 4, 2025
January 16, 2025
Pros/Cons
  • Pros

  • Most important you can sync other corporate accounts with them like National Car, AVIS etc so that your employees can book through a single platform which is really amazing.
  • The reporting dashboard is so awesome. It has comprehensive data which is so easy to manipulate.
  • I love how easy and seamless it is to book multiple travel options, such as car, hotel, and flight. Also how easy it is to manage reservations and compare prices.
  • Cons

  • I wouldn't subject your employees to potentially losing money over poor service, an inflexible platform, not to mention they nickel and dime you for every reservation.
  • Egencia is the worst business travel software on the market and they refuse to meet their customer's needs.
  • It was not intuitive booking hotels within your company's policies. I booked the wrong room type multiple times and it was very frustrating.
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  • Pros

  • It is the best solution for Intuitive expense management, travel management and accounts payable automation solutions if desired as it has in built to complement your organization's growth to deal.
  • Certify is an awesome, well-organized tool for my team. I love the ability to scan my receipts and keep everything organized for me.
  • I'm very happy with the service and would highly recommend it to anyone looking for a reliable and cost-effective expense management solution.
  • Cons

  • And if your organization has put in confusing policies/rules (or just not implemented them all the way) you can run into some roadblocks.
  • There is nothing about this software I find negative. M always assured Certify will compile all of my receipts/expenses, and get reimbursed on time.
  • The drop down lists are a little confusing to determine the type of expense, and certify doesn't allow you to go in and change them to your specific company needs.
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Pricing Range
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Product Demo & Screenshots
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8 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos