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RXNT vs AdvancedMD Telemedicine

RXNT vs AdvancedMD Telemedicine

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Overall Rating
4.3 (480)
3.0 (1)
Ease-of-Use
4.3 / 5
3 / 5
Value for Money
4.2 / 5
2 / 5
Customer Support
4.2 / 5
4 / 5
Functionality
4.2 / 5
3 / 5
Last Review Written
March 11, 2025
April 7, 2020
Pros/Cons
  • Pros

  • Great reports to keep your office on top of meaningful use. By far the best EHR company out there.
  • But since I have started using it, I use it for all my prescriptions because I love the ease and speed of prescribing, and the ease of maintaining prescription records.
  • I absolutely love this app, and it has been an integral part in improving our patient care and management/delivery of medications.
  • Cons

  • I have called at 5:30 pm for an emergency leaving full details of problem, a call comes until next day, nothing solved plus a nonsense explanation of why not.
  • CUSTOMER SERVICE and TROUBLESHOOTING, even pre COVID-19 they are terrible. Lines 99% busy, long waiting, often instructed to leave a message.
  • Inability to easily have common meds and their dosing conveniently able to be plugged in to a script.
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Pricing Range
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$
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$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Product Screenshot
Product Screenshot
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Advisor Recommendations & User Awards
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219 Recommendations
2 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos