# Nextiva vs Zoom Workplace - 2026 Comparison - Software Advice > Nextiva vs Zoom Workplace - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/compare/2683-Nextiva/vs/101384-Zoom-Video-Conferencing --- [Home](https://www.softwareadvice.com/) / [VoIP Software](https://www.softwareadvice.com/voip/) / Nextiva vs Zoom Workplace Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 15, 2026 # Nextiva vs. Zoom Workplace: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 15, 2026 # Nextiva vs. Zoom Workplace: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/product/2683-Nextiva/) [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Starting Price $25.00per month Free trial Free version Pros: - Call routing - User-friendly interface Cons: - Mobile app reliability - Feature limitations Who uses Nextiva Based on 918 reviews - Popular among: Small businesses - Most common industries: Health & Medicine (14%), Finance & Accounting (12%) and Retail, Consumer Goods & Services (10%) - Top use cases: VoIP (29%), Telephony (26%) 83% of users recommend this product [](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.6 [(14605)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Starting Price $14.99per month Free trial Free version Pros: - Ease of Use - Meetings Cons: - Screen Options - Pricing Who uses Zoom Workplace Based on 14605 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (17%), Professional Services (13%) and Education & Learning (13%) - Top use cases: Meeting (32%), Video Conferencing (22%) 84% of users recommend this product [](https://www.softwareadvice.com/product/2683-Nextiva/) Nextiva 4.6 [(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) [](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) Zoom Workplace 4.6 [(14605)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) + Add product Add product ## User satisfaction * * * 4.6 Based on 918 reviews Ease of use 4.5 Value for money 4.5 Customer support 4.5 Functionality 4.6 4.6 Based on 14,605 reviews Ease of use 4.6 Value for money 4.5 Customer support 4.4 Functionality 4.5 ## User interface * * * ## Key features Features selected based on 15,523 reviews from VoIP * * * Auto-Dialer 2.0 Automated Attendant 3.9 Call Logging 4.6 Call Monitoring 4.7 Call Recording 4.6 Call Routing 4.8 Auto-Dialer N/A Automated Attendant N/A Call Logging N/A Call Monitoring N/A Call Recording N/A Call Routing N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Zendesk SuiteNot enough reviews ](https://www.softwareadvice.com/product/26892-Zendesk/)[ Zoho CRMNot enough reviews ](https://www.softwareadvice.com/crm/zoho-crm-profile/)[ Five9Not enough reviews ](https://www.softwareadvice.com/call-center/five9-profile/) [ MoodleNot enough reviews ](https://www.softwareadvice.com/lms/moodle-profile/)[ Google WorkspaceIntegration rated 4.8 from 47 reviews ](https://www.softwareadvice.com/marketing/google-workspace-profile/)[ BoxNot enough reviews ](https://www.softwareadvice.com/cms/box-profile/) ## Reviews * * * CG Chris G.OwnerHealth, Wellness and Fitness, 11-50 employees "The portal looks polished and the feature list reads well on paper. When a support rep finally engages, they're courteous. But "polished" and "courteous" don't matter when the core functions don't perform." Jun 1, 2026 CG Chris G.OwnerHealth, Wellness and Fitness, 11-50 employees "Fax-to-digital is a solved problem everywhere else, but Nextiva's implementation is so slow it's effectively broken for anyone sending real document volumes." Jun 1, 2026 CW Clyde W.System AdministratorFood & Beverages, 501-1000 employees "Zoom Workplace provides the ability to have online meetings, either from office space or remote while also providing the ability to make or receive phone calls using the soft phone option via the app." Jun 2, 2026 VR Verified ReviewerAccountantInformation Technology and Services, 201-500 employees "Additional licensing for more advanced options such as integration with H323 video conferencing rooms is more expensive and the actual ‘Zoom Rooms’ kit tends be fiddly to set up correctly as they are provided by 3rd part vendors." Apr 13, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [RingEX vs Nextiva](https://www.softwareadvice.com/compare/2683-Nextiva/vs/173497-office/)[VoIP.ms vs Nextiva](https://www.softwareadvice.com/compare/2683-Nextiva/vs/185743-voipms/)[Microsoft Teams vs Zoom Workplace](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/397766-microsoft-teams/)[Google Workspace vs Zoom Workplace](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/344998-google-workspace/)