# Nextiva vs Ooma Office - 2026 Comparison - Software Advice

> Nextiva vs Ooma Office - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/compare/2683-Nextiva/vs/143509-ooma-office

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Nextiva vs Ooma Office

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Updated June 3, 2026

# Nextiva vs. Ooma Office: 2026 Comparison

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Updated June 3, 2026

# Nextiva vs. Ooma Office: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/product/2683-Nextiva/)

[Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/)

4.6

[(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/)

Starting Price

$25.00per month

Free trial

Free version

Pros:

-   Call routing
-   User-friendly interface

Cons:

-   Mobile app reliability
-   Feature limitations

Who uses Nextiva

Based on 918 reviews

-   Popular among: Small businesses
-   Most common industries: Health & Medicine (14%), Finance & Accounting (12%) and Retail, Consumer Goods & Services (10%)
-   Top use cases: VoIP (29%), Telephony (26%)

83% of users recommend this product

[](https://www.softwareadvice.com/voip/ooma-office-profile/)

[Ooma Office](https://www.softwareadvice.com/voip/ooma-office-profile/)

4.4

[(248)](https://www.softwareadvice.com/voip/ooma-office-profile/reviews/)

Starting Price

$19.95per month

Free trial

Free version

Pros:

-   Setup
-   Ease of Use

Cons:

-   Phone Support
-   Customer Support

Who uses Ooma Office

Based on 248 reviews

-   Popular among: Small businesses
-   Most common industries: Health & Medicine (16%), Finance & Accounting (14%) and Retail, Consumer Goods & Services (10%)
-   Top use cases: Business Phone Systems (33%), VoIP (23%)

78% of users recommend this product

[](https://www.softwareadvice.com/product/2683-Nextiva/)

Nextiva

4.6

[(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/)

[](https://www.softwareadvice.com/voip/ooma-office-profile/)

Ooma Office

4.4

[(248)](https://www.softwareadvice.com/voip/ooma-office-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.6

Based on 918 reviews

Ease of use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.6

4.4

Based on 248 reviews

Ease of use

4.5

Value for money

4.5

Customer support

4.4

Functionality

4.4

## User interface

* * *

## Key features

Features selected based on 1,166 reviews from VoIP

* * *

Auto-Dialer

2.0

Automated Attendant

3.9

Call Logging

4.6

Call Monitoring

4.7

Call Recording

4.6

Call Routing

4.8

Auto-Dialer

N/A

Automated Attendant

4.6

Call Logging

4.2

Call Monitoring

4.6

Call Recording

4.1

Call Routing

4.5

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Zendesk SuiteNot enough reviews

](https://www.softwareadvice.com/product/26892-Zendesk/)[

Zoho CRMNot enough reviews

](https://www.softwareadvice.com/crm/zoho-crm-profile/)[

Five9Not enough reviews

](https://www.softwareadvice.com/call-center/five9-profile/)

## Reviews

* * *

CG

Chris G.OwnerHealth, Wellness and Fitness, 11-50 employees

"The portal looks polished and the feature list reads well on paper. When a support rep finally engages, they're courteous. But "polished" and "courteous" don't matter when the core functions don't perform."

Jun 1, 2026

CG

Chris G.OwnerHealth, Wellness and Fitness, 11-50 employees

"Fax-to-digital is a solved problem everywhere else, but Nextiva's implementation is so slow it's effectively broken for anyone sending real document volumes."

Jun 1, 2026

VR

Verified ReviewerInsurance Account ExecutiveInsurance, 10000+ employees

"What I liked most about Ooma is that it is a very affordable VoIP calling app compared to many other calling platforms I have used."

May 24, 2026

LK

Lia K.Practice ManagerMedical Practice, 2-10 employees

"The dashboard interface is outdated and clunky, making setting up a new phone tedious and time-consuming."

Feb 12, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[RingEX vs Nextiva](https://www.softwareadvice.com/compare/2683-Nextiva/vs/173497-office/)[VoIP.ms vs Nextiva](https://www.softwareadvice.com/compare/2683-Nextiva/vs/185743-voipms/)[RingEX vs Ooma Office](https://www.softwareadvice.com/call-center/office-profile/vs/ooma-office/)[Ringover vs Ooma Office](https://www.softwareadvice.com/voip/ooma-office-profile/vs/ringover/)

Nextiva vs Ooma Office - 2026 Comparison - Software Advice