# Nextiva vs RingEX - 2026 Comparison - Software Advice

> Nextiva vs RingEX - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/compare/2683-Nextiva/vs/173497-office

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Nextiva vs RingEX

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Updated June 3, 2026

# Nextiva vs. RingEX: 2026 Comparison

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Updated June 3, 2026

# Nextiva vs. RingEX: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

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[](https://www.softwareadvice.com/product/2683-Nextiva/)

[Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/)

4.6

[(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/)

Starting Price

$25.00per month

Free trial

Free version

Pros:

-   Call routing
-   User-friendly interface

Cons:

-   Mobile app reliability
-   Feature limitations

Who uses Nextiva

Based on 918 reviews

-   Popular among: Small businesses
-   Most common industries: Health & Medicine (14%), Finance & Accounting (12%) and Retail, Consumer Goods & Services (10%)
-   Top use cases: VoIP (29%), Telephony (26%)

83% of users recommend this product

[](https://www.softwareadvice.com/call-center/office-profile/)

[RingEX](https://www.softwareadvice.com/call-center/office-profile/)

4.2

[(1203)](https://www.softwareadvice.com/call-center/office-profile/reviews/)

Starting Price

$30.00per month

Free trial

Free version

Pros:

-   Ease of Use
-   Features

Cons:

-   Call Quality
-   Pricing

Who uses RingEX

Based on 1203 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (13%), Professional Services (12%) and Health & Medicine (11%)
-   Top use cases: Business Phone Systems (11%), Telephony (9%) and Online Meeting (6%)

66% of users recommend this product

[](https://www.softwareadvice.com/product/2683-Nextiva/)

Nextiva

4.6

[(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/)

[](https://www.softwareadvice.com/call-center/office-profile/)

RingEX

4.2

[(1203)](https://www.softwareadvice.com/call-center/office-profile/reviews/)

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Add product

## User satisfaction

* * *

4.6

Based on 918 reviews

Ease of use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.6

4.2

Based on 1,203 reviews

Ease of use

4.2

Value for money

4.1

Customer support

4.0

Functionality

4.3

## User interface

* * *

## Key features

Features selected based on 2,121 reviews from Call Center

* * *

Auto-Dialer

2.0

Automated Attendant

3.9

Call Logging

4.6

Call Monitoring

4.7

Call Recording

4.6

Call Routing

4.8

Auto-Dialer

4.7

Automated Attendant

4.5

Call Logging

4.8

Call Monitoring

4.4

Call Recording

4.6

Call Routing

4.4

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Zendesk SuiteNot enough reviews

](https://www.softwareadvice.com/product/26892-Zendesk/)[

Zoho CRMNot enough reviews

](https://www.softwareadvice.com/crm/zoho-crm-profile/)[

Five9Not enough reviews

](https://www.softwareadvice.com/call-center/five9-profile/)

[

Microsoft OutlookNot enough reviews

](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/)[

OktaNot enough reviews

](https://www.softwareadvice.com/risk-management/okta-profile/)[

ServiceNowNot enough reviews

](https://www.softwareadvice.com/product/27432-ServiceNow/)

## Reviews

* * *

CG

Chris G.OwnerHealth, Wellness and Fitness, 11-50 employees

"The portal looks polished and the feature list reads well on paper. When a support rep finally engages, they're courteous. But "polished" and "courteous" don't matter when the core functions don't perform."

Jun 1, 2026

CG

Chris G.OwnerHealth, Wellness and Fitness, 11-50 employees

"Fax-to-digital is a solved problem everywhere else, but Nextiva's implementation is so slow it's effectively broken for anyone sending real document volumes."

Jun 1, 2026

Reneisha H.Clinical Programs ManagerMedical Practice, 11-50 employees

"Overall, my experience with RingEX has improved over time as our clinic adapted to the platform and resolved setup-related issues."

May 7, 2026

Reneisha H.Clinical Programs ManagerMedical Practice, 11-50 employees

"We experienced some issues with call routing, voicemail forwarding, outdated menu options, and staff learning curves during implementation."

May 7, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[VoIP.ms vs Nextiva](https://www.softwareadvice.com/compare/2683-Nextiva/vs/185743-voipms/)[Intermedia Unite vs Nextiva](https://www.softwareadvice.com/compare/2683-Nextiva/vs/146704-intermedia-unite/)[Ringover vs RingEX](https://www.softwareadvice.com/call-center/office-profile/vs/ringover/)[800.com vs RingEX](https://www.softwareadvice.com/voip/800-com-profile/vs/office/)