# Nextiva vs MiVoice Business Solution - 2026 Comparison - Software Advice > Nextiva vs MiVoice Business Solution - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/compare/2683-Nextiva/vs/25391-MiVoice-Business-Solution --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / Nextiva vs MiVoice Business Solution Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 3, 2026 # Nextiva vs. MiVoice Business Solution: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 3, 2026 # Nextiva vs. MiVoice Business Solution: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/product/2683-Nextiva/) [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Starting Price $25.00per month Free trial Free version Pros: - Call routing - User-friendly interface Cons: - Mobile app reliability - Feature limitations Who uses Nextiva Based on 918 reviews - Popular among: Small businesses - Most common industries: Health & Medicine (14%), Finance & Accounting (12%) and Retail, Consumer Goods & Services (10%) - Top use cases: VoIP (29%), Telephony (26%) 83% of users recommend this product [](https://www.softwareadvice.com/product/25391-MiVoice-Business-Solution/) [MiVoice Business Solution](https://www.softwareadvice.com/product/25391-MiVoice-Business-Solution/) 4.2 [(283)](https://www.softwareadvice.com/product/25391-MiVoice-Business-Solution/reviews/) Starting Price $4.11per month Free trial Free version Pros: - Phone Setup - Ease of Use Cons: - Call Management Who uses MiVoice Business Solution Based on 283 reviews - Most common industries: Professional Services (12%), Manufacturing (9%) and IT & Software Development (8%) - Top use cases: Telephony (3%), Business Phone Systems (2%) and Call Center (1%) 61% of users recommend this product [](https://www.softwareadvice.com/product/2683-Nextiva/) Nextiva 4.6 [(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) [](https://www.softwareadvice.com/product/25391-MiVoice-Business-Solution/) MiVoice Business Solution 4.2 [(283)](https://www.softwareadvice.com/product/25391-MiVoice-Business-Solution/reviews/) + Add product Add product ## User satisfaction * * * 4.6 Based on 918 reviews Ease of use 4.5 Value for money 4.5 Customer support 4.5 Functionality 4.6 4.2 Based on 283 reviews Ease of use 4.1 Value for money 3.8 Customer support 3.9 Functionality 4.2 Looking for better value for money? Ask an advisor for high-rated alternatives Looking for better value for money? Ask an advisor for high-rated alternatives Looking for better value for money? Ask an advisor for high-rated alternatives ## User interface * * * ## Key features Features selected based on 1,201 reviews from Call Center * * * Auto-Dialer 2.0 Automated Attendant 3.9 Call Logging 4.6 Call Monitoring 4.7 Call Recording 4.6 Call Routing 4.8 Auto-Dialer N/A Automated Attendant 2.5 Call Logging N/A Call Monitoring 4.8 Call Recording N/A Call Routing 3.9 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Zendesk SuiteNot enough reviews ](https://www.softwareadvice.com/product/26892-Zendesk/)[ Zoho CRMNot enough reviews ](https://www.softwareadvice.com/crm/zoho-crm-profile/)[ Five9Not enough reviews ](https://www.softwareadvice.com/call-center/five9-profile/) ## Reviews * * * CG Chris G.OwnerHealth, Wellness and Fitness, 11-50 employees "The portal looks polished and the feature list reads well on paper. When a support rep finally engages, they're courteous. But "polished" and "courteous" don't matter when the core functions don't perform." Jun 1, 2026 CG Chris G.OwnerHealth, Wellness and Fitness, 11-50 employees "Fax-to-digital is a solved problem everywhere else, but Nextiva's implementation is so slow it's effectively broken for anyone sending real document volumes." Jun 1, 2026 ZH Zachary H.Operations SupportRetail, 501-1000 employees "Very consistent with little downtime once setup is complete." May 30, 2024 ZH Zachary H.Operations SupportRetail, 501-1000 employees "Menus and setup can be difficult with areas seeming to be programmed different from other areas in the same system." May 30, 2024 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [RingEX vs Nextiva](https://www.softwareadvice.com/compare/2683-Nextiva/vs/173497-office/)[VoIP.ms vs Nextiva](https://www.softwareadvice.com/compare/2683-Nextiva/vs/185743-voipms/)[VoIP.ms vs MiVoice Business Solution](https://www.softwareadvice.com/compare/25391-MiVoice-Business-Solution/vs/185743-voipms/)[Microsoft Teams vs MiVoice Business Solution](https://www.softwareadvice.com/compare/25391-MiVoice-Business-Solution/vs/397766-microsoft-teams/)