# LiveChat vs Raiseaticket - 2026 Comparison - Software Advice > LiveChat vs Raiseaticket - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/compare/27068-livechat/vs/461867-Raiseaticket --- [Home](https://www.softwareadvice.com/) / [Help Desk Software](https://www.softwareadvice.com/help-desk/) / LiveChat vs Raiseaticket Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 15, 2026 # LiveChat vs. Raiseaticket: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 15, 2026 # LiveChat vs. Raiseaticket: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/help-desk/livechat-profile/) [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Starting Price $25.00per month Free trial Free version Pros: - Ease of Use - Customer Support Cons: - Performance and Speed - Pricing Who uses LiveChat Based on 1724 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (17%), Retail, Consumer Goods & Services (14%) and Professional Services (11%) - Top use cases: Live Chat (25%), Customer Service (16%) and Help Desk (9%) 80% of users recommend this product [](https://www.softwareadvice.com/product/461867-Raiseaticket/) [Raiseaticket](https://www.softwareadvice.com/product/461867-Raiseaticket/) 4.7 [(46)](https://www.softwareadvice.com/product/461867-Raiseaticket/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Raiseaticket Based on 46 reviews - Top use case: Help Desk (91%) 93% of users recommend this product [](https://www.softwareadvice.com/help-desk/livechat-profile/) LiveChat 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) [](https://www.softwareadvice.com/product/461867-Raiseaticket/) Raiseaticket 4.7 [(46)](https://www.softwareadvice.com/product/461867-Raiseaticket/reviews/) + Add product Add product ## User satisfaction * * * 4.6 Based on 1,724 reviews Ease of use 4.6 Value for money 4.5 Customer support 4.6 Functionality 4.5 4.7 Based on 46 reviews Ease of use 4.7 Value for money 4.8 Customer support 4.4 Functionality 4.4 ## User interface * * * ## Key features Features selected based on 1,770 reviews from Help Desk * * * Alerts/Escalation N/A Automated Routing N/A Autoresponders 4.4 Canned Responses 4.4 Chat/Messaging 4.7 File Sharing 4.4 Alerts/Escalation 4.6 Automated Routing 4.5 Autoresponders N/A Canned Responses N/A Chat/Messaging N/A File Sharing N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Benchmark EmailNot enough reviews ](https://www.softwareadvice.com/marketing/benchmark-profile/)[ GrasshopperNot enough reviews ](https://www.softwareadvice.com/voip/grasshopper-profile/)[ LeadSquaredNot enough reviews ](https://www.softwareadvice.com/crm/leadsquared-profile/) ## Reviews * * * CP Colleen P.Director of ProgrammingNon-Profit Organization Management, 11-50 employees "LiveChat makes real-time communication easy, ChatBot helps with quick answers and after-hours support, and Helpdesk keeps our team coordinated and efficient." Apr 10, 2026 MD Max D.Night AuditHospitality, 51-200 employees "One downside is that someadvanced features require higher-tier plans, which can get expensive over time." Mar 25, 2026 VR Verified ReviewerCEOInformation Technology and Services, 11-50 employees "With raiseaticket, we were able to offer our customers a very seamless and easy to use ticketing system." Sep 18, 2023 Federico B.Development ManagerRetail, 1001-5000 employees "It's only in english language and API are missing." Jun 9, 2022 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Slack vs LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/vs/slack/)[LiveAgent vs LiveChat](https://www.softwareadvice.com/crm/liveagent-profile/vs/livechat/)[Zendesk Suite vs Raiseaticket](https://www.softwareadvice.com/compare/26892-Zendesk/vs/461867-Raiseaticket/)[Freshdesk vs Raiseaticket](https://www.softwareadvice.com/compare/110247-freshdesk/vs/461867-Raiseaticket/)