# LiveChat vs monday service - 2026 Comparison - Software Advice > LiveChat vs monday service - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/compare/27068-livechat/vs/522125-monday-service --- [Home](https://www.softwareadvice.com/) / [Customer Service Software](https://www.softwareadvice.com/crm/customer-service-comparison/) / LiveChat vs monday service Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 18, 2026 # LiveChat vs. monday service: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 18, 2026 # LiveChat vs. monday service: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/help-desk/livechat-profile/) [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1725)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Starting Price $25.00per month Free trial Free version Pros: - Ease of Use - Customer Support Cons: - Performance and Speed - Pricing Who uses LiveChat Based on 1725 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (17%), Retail, Consumer Goods & Services (14%) and Professional Services (11%) - Top use cases: Live Chat (25%), Customer Service (16%) and Help Desk (9%) 80% of users recommend this product [](https://www.softwareadvice.com/product/522125-monday-service/) [monday service](https://www.softwareadvice.com/product/522125-monday-service/) 4.6 [(108)](https://www.softwareadvice.com/product/522125-monday-service/reviews/) Starting Price $31.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses monday service Based on 108 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (16%), Health & Medicine (11%) and Professional Services (11%) - Top use cases: Project Management (25%), Customer Service (19%) and Customer Support (15%) 82% of users recommend this product [](https://www.softwareadvice.com/help-desk/livechat-profile/) LiveChat 4.6 [(1725)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) [](https://www.softwareadvice.com/product/522125-monday-service/) monday service 4.6 [(108)](https://www.softwareadvice.com/product/522125-monday-service/reviews/) + Add product Add product ## User satisfaction * * * 4.6 Based on 1,725 reviews Ease of use 4.6 Value for money 4.5 Customer support 4.6 Functionality 4.5 4.6 Based on 108 reviews Ease of use 4.6 Value for money 4.4 Customer support 4.3 Functionality 4.5 ## User interface * * * ## Key features Features selected based on 1,833 reviews from Customer Service * * * Autoresponders 4.4 Canned Responses 4.4 Chat/Messaging 4.7 Configuration Management N/A File Sharing 4.4 Inventory Management N/A Autoresponders N/A Canned Responses N/A Chat/Messaging N/A Configuration Management 5.0 File Sharing N/A Inventory Management 3.9 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Benchmark EmailNot enough reviews ](https://www.softwareadvice.com/marketing/benchmark-profile/)[ GrasshopperNot enough reviews ](https://www.softwareadvice.com/voip/grasshopper-profile/)[ LeadSquaredNot enough reviews ](https://www.softwareadvice.com/crm/leadsquared-profile/) ## Reviews * * * CP Colleen P.Director of ProgrammingNon-Profit Organization Management, 11-50 employees "LiveChat makes real-time communication easy, ChatBot helps with quick answers and after-hours support, and Helpdesk keeps our team coordinated and efficient." Apr 10, 2026 MD Max D.Night AuditHospitality, 51-200 employees "One downside is that someadvanced features require higher-tier plans, which can get expensive over time." Mar 25, 2026 KF Kathy F.Amazon SpecialistMarketing and Advertising, 11-50 employees "Monday is good because we can edit the view and add more tables on the overview, depending on what things we want to see right away." Jul 31, 2025 Derik P.Account ManagerMarketing and Advertising, 11-50 employees "The included features got muddled and confusing when I was weighing the Task Manager tool vs. the CRM tool (which has its task manager included)." Jul 31, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Slack vs LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/vs/slack/)[LiveAgent vs LiveChat](https://www.softwareadvice.com/crm/liveagent-profile/vs/livechat/)[Salesforce Sales Cloud vs monday service](https://www.softwareadvice.com/compare/2764-Salesforce/vs/522125-monday-service/)[Zendesk Suite vs monday service](https://www.softwareadvice.com/compare/26892-Zendesk/vs/522125-monday-service/)