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ServiceNow vs LabiDesk

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Updated February 15, 2026

ServiceNow vs LabiDesk: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$100.00

per month

$79.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Project Management
4.67
IT Asset Management
4.63
Issue Auditing
4.57
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Real-Time Chat
4.60
Customizable Branding
4.56
Multi-Channel Communication
4.33
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Integrations
Workato
Workato
IFTTT
IFTTT
Zapier
Zapier
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See All
Pros / Cons
  • The ability to automate workflows, track incidents, and manage changes in a structured and auditable way really improves operational efficiency.
  • One annoying bug--or feature, not sure--is that as soon as you click the publish or update button on an article, it will redirect you away from the article page do you'll have to go search for it again--very annoying.
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  • With this product, I got less expensive help desk service and also the possibility of providing tutorials to customers and being there for them when they need help.
  • you need redesign UX/UI (important), i not like color with font in app.
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Ease-of-Use
4.2/ 5
4.2/ 5
Value for Money
4.1/ 5
Highest performing feature
in the comparison
4.2/ 5
Customer Support
Highest performing feature
in the comparison
4.3/ 5
4.2/ 5
Functionality
Highest performing feature
in the comparison
4.5/ 5
4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad