# ServiceNow vs LogMeIn Resolve - 2026 Comparison - Software Advice > ServiceNow vs LogMeIn Resolve - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/compare/27432-ServiceNow/vs/348510-goto-resolve --- [Home](https://www.softwareadvice.com/) / [IT Management Software](https://www.softwareadvice.com/it-management/) / ServiceNow vs LogMeIn Resolve Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 16, 2026 # ServiceNow vs. LogMeIn Resolve: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 16, 2026 # ServiceNow vs. LogMeIn Resolve: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/product/27432-ServiceNow/) [ServiceNow](https://www.softwareadvice.com/product/27432-ServiceNow/) 4.5 [(350)](https://www.softwareadvice.com/product/27432-ServiceNow/reviews/) Starting Price $100.00per month Free trial Free version Pros: - Ticket management - IT service management Cons: - High cost - Slow performance Who uses ServiceNow Based on 350 reviews - Popular among: Enterprise organizations - Most common industry: IT & Software Development (43%) - Top use case: Help Desk (50%) 78% of users recommend this product [](https://www.softwareadvice.com/issue-tracking/goto-resolve-profile/) [LogMeIn Resolve](https://www.softwareadvice.com/issue-tracking/goto-resolve-profile/) 4.4 [(214)](https://www.softwareadvice.com/issue-tracking/goto-resolve-profile/reviews/) Starting Price $29.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses LogMeIn Resolve Based on 214 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (24%), Professional Services (9%) and Construction (7%) - Top use cases: Remote Support (23%), Help Desk (16%) and IT Management (10%) 77% of users recommend this product [](https://www.softwareadvice.com/product/27432-ServiceNow/) ServiceNow 4.5 [(350)](https://www.softwareadvice.com/product/27432-ServiceNow/reviews/) [](https://www.softwareadvice.com/issue-tracking/goto-resolve-profile/) LogMeIn Resolve 4.4 [(214)](https://www.softwareadvice.com/issue-tracking/goto-resolve-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.5 Based on 350 reviews Ease of use 4.2 Value for money 4.1 Customer support 4.3 Functionality 4.5 4.4 Based on 214 reviews Ease of use 4.5 Value for money 4.3 Customer support 4.2 Functionality 4.4 ## User interface * * * ## Key features Features selected based on 564 reviews from IT Management * * * Access Controls/Permissions N/A Activity Dashboard 4.1 Alerts/Escalation 4.3 Automated Routing 4.3 Collaboration Tools N/A Macros/Templated Responses 4.2 Access Controls/Permissions 4.3 Activity Dashboard N/A Alerts/Escalation N/A Automated Routing N/A Collaboration Tools 4.8 Macros/Templated Responses N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ WorkatoNot enough reviews ](https://www.softwareadvice.com/bi/workato-profile/)[ IFTTTNot enough reviews ](https://www.softwareadvice.com/bi/ifttt-profile/)[ ZapierNot enough reviews ](https://www.softwareadvice.com/cloud-management/zapier-profile/) [ Microsoft TeamsNot enough reviews ](https://www.softwareadvice.com/voip/microsoft-teams-profile/)[ ConnectWise PSANot enough reviews ](https://www.softwareadvice.com/itsm/connectwise-manage-profile/)[ FreshserviceNot enough reviews ](https://www.softwareadvice.com/help-desk/freshservice-profile/) ## Reviews * * * PT Petru T.DeveloperInformation Technology and Services, 51-200 employees "My overall experience with ServiceNow has been great, we use it to report various internal issues and requests and it has proven to be a reliable tool for managing structured communication between different teams." Jun 3, 2026 MW Melinda W.OwnerArts and Crafts, Self-Employed "The biggest downside is the complexity and steep learning curve—it can take time to fully understand and configure." Apr 30, 2026 Mai M.Managing DirectorHospitality, 11-50 employees "It provides the added layer of security that our clients have come to expect from us." Mar 28, 2026 TB Tonia B.Director of ITNon-Profit Organization Management, 51-200 employees "Logmein Resolve is good tool for quick remote access into a customer's PC but often the site will not load due to the links resolving to the EU." May 6, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Zendesk Suite vs ServiceNow](https://www.softwareadvice.com/compare/26892-Zendesk/vs/27432-ServiceNow/)[Freshdesk vs ServiceNow](https://www.softwareadvice.com/compare/27432-ServiceNow/vs/110247-freshdesk/)[Zendesk Suite vs LogMeIn Resolve](https://www.softwareadvice.com/compare/26892-Zendesk/vs/348510-goto-resolve/)[Freshdesk vs LogMeIn Resolve](https://www.softwareadvice.com/crm/freshdesk-profile/vs/goto-resolve/)