Salesforce Sales Cloud vs BoomTown
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4 / 5
4.4 / 5
Value for Money
4 / 5
4.2 / 5
Customer Support
4.1 / 5
4.5 / 5
Functionality
4.4 / 5
4.4 / 5
Last Review Written
October 7, 2024
May 8, 2024
Pros/Cons
Pros
- It's also supported by awesome community and the best documentation/support in the business. The Trailblazer community leads the tech industry in training and documentation.
- My team members use it in delivering great sales and customer service experience and it has been a great help for all of us.
- Overall Salesforce is great and can integrate with hundreds of other platforms which makes it an amazing tool to use company wide, not just for sales.
Cons
- It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
- I hate that I have to refresh every thing but I'll deal with it for some of the other options.
- There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
Pros
- It is by far the most visually appealing real estate software, which makes it incredibly easy to use. I loved the ease of sorting clients by various criteria, to specialize the call lists for the day.
- I loved this software and found it very easy to learn and use and visually appealing. I love the sorting and filtering features.
- Customer support is great every time I have a question they are able to answer it right away. The features are great as well, love the e-alerts, vitals report, tracking capabilities.
Cons
- Adding a new lead (fake # or no #). Landline numbers (why not call? Just pass along to agent?).
- When you have Leads such as gaye boi, i mean really. Bad phone numbers and emails.
- I think it takes a long time to hear back from someone regarding any problems or issues a user can have at times.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
157 Recommendations
4 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
