--- title: "Salesforce Sales Cloud vs Close - 2026 Comparison - Software Advice" description: "Salesforce Sales Cloud vs Close - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization." source_url: "https://www.softwareadvice.com/compare/2764-Salesforce/vs/31057-close-io/" page_type: "comparison" language: "en" publication_date: "2026-11-09" --- [Home](https://www.softwareadvice.com/) / [Distribution CRM Software](https://www.softwareadvice.com/category/3846-distribution-crm/) / Salesforce Sales Cloud vs Close Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated November 9, 2026 # Salesforce Sales Cloud vs. Close: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated November 9, 2026 # Salesforce Sales Cloud vs. Close: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/product/2764-Salesforce/) [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(19024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Starting Price $25.00per month Free trial: Available Free version: Not available Pros: - Sales Management - Customer Support Cons: - Pricing - Training and Learning Curve Who uses Salesforce Sales Cloud Based on 19024 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (23%), Professional Services (12%) and Finance & Accounting (8%) - Top use cases: CRM (8%), Sales Tracking (5%) and Account Management (4%) 71% of users recommend this product [](https://www.softwareadvice.com/crm/close-io-profile/) [Close](https://www.softwareadvice.com/crm/close-io-profile/) 4.7 [(164)](https://www.softwareadvice.com/crm/close-io-profile/reviews/) Starting Price $9.00per month Free trial: Available Free version: Not available Pros: Not enough reviews Cons: Not enough reviews Who uses Close Based on 164 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (34%) and Professional Services (19%) - Top use cases: CRM (12%), Account Management (7%) and Email Tracking (5%) 74% of users recommend this product [](https://www.softwareadvice.com/product/2764-Salesforce/) Salesforce Sales Cloud 4.4 [(19024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) [](https://www.softwareadvice.com/crm/close-io-profile/) Close 4.7 [(164)](https://www.softwareadvice.com/crm/close-io-profile/reviews/) + Add product Add product ## Salesforce Sales Cloud vs Close: At a glance * * * Product ratings at a glance | | Salesforce Sales Cloud | Close | | --- | --- | --- | | Overall rating | 4.4
19,024 reviews | 4.7
164 reviews | | Ease of use | 4.0 | 4.6 | | Value for money | 4.0 | 4.4 | | Functionality | 4.4 | 4.3 | | Customer support | 4.1 | 4.5 | | Ease of deployment | 4.1 | 4.4 | Best in comparison Looking for better ease of use? Ask an advisor for high-rated alternatives Looking for better ease of use? Ask an advisor for high-rated alternatives Looking for better ease of use? Ask an advisor for high-rated alternatives ## User interface * * * ## Key features Features selected based on 19,188 reviews from Distribution CRM * * * Email Management 4.2 Quotes/Estimates 4.0 Reporting/Analytics 4.4 Sales Pipeline Management 4.5 Segmentation 4.1 Task Management 4.4 - AI/Machine Learning: 4.9 - Progress Tracking: 4.9 - Sales Activity Management: 4.7 - Engagement Tracking: 4.7 - Customer History: 4.7 - Real-Time Data: 4.7 - Calendar Sync: 4.7 - For Sales Teams/Organizations: 4.7 - Real-Time Reporting: 4.6 - Real-Time Analytics: 4.6 - CRM: 4.6 - Customer Database: 4.6 - Batch Processing: 4.6 - Lead Distribution: 4.6 - Support Ticket Management: 4.6 - Template Management: 4.6 - Shared Contacts: 4.6 - Assignment Management: 4.6 - Customizable Branding: 4.6 - Customer Segmentation: 4.6 - Reporting & Statistics: 4.6 - Contact Database: 4.6 - Activity Tracking: 4.6 - Client Management: 4.5 - Inbox Management: 4.5 - Activity Dashboard: 4.5 - Performance Management: 4.5 - Task Scheduling: 4.5 - Web-based Deployment: 4.5 - Real-Time Notifications: 4.5 - Call Logging: 4.5 - Landing Pages/Web Forms: 4.5 - Customer Portal: 4.5 - Budgeting/Forecasting: 4.5 - Data Security: 4.5 - Project Management: 4.5 - Commenting/Notes: 4.5 - Performance Metrics: 4.5 - Data Visualization: 4.5 - Sales Pipeline Management: 4.5 - Contact Management: 4.5 - Client Tracking: 4.5 - Lead Capture: 4.5 - Pipeline Management: 4.5 - Dashboard: 4.5 - Search/Filter: 4.4 - Workflow Management: 4.4 - API: 4.4 - Customizable Reports: 4.4 - Estimating: 4.4 - Reporting/Analytics: 4.4 - Data Management: 4.4 - Appointment Scheduling: 4.4 - Lead Segmentation: 4.4 - Lead Management: 4.4 - Email Templates: 4.4 - Sales Reports: 4.4 - Task Management: 4.4 - Document Management: 4.4 - Call Center Management: 4.4 - Customizable Fields: 4.4 - Data Import/Export: 4.4 - Third-Party Integrations: 4.4 - Call Recording: 4.4 - Access Controls/Permissions: 4.4 - Scheduling: 4.4 - Prospecting Tools: 4.4 - Catalog Management: 4.4 - Territory Management: 4.3 - Knowledge Base Management: 4.3 - Customizable Templates: 4.3 - Sales Trend Analysis: 4.3 - Lead Nurturing: 4.3 - Interaction Tracking: 4.3 - Knowledge Management: 4.3 - Reminders: 4.3 - Product Catalog: 4.3 - Referral Tracking: 4.3 - Campaign Management: 4.3 - Collaboration Tools: 4.3 - Alerts/Notifications: 4.3 - Self Service Portal: 4.3 - Forecasting: 4.3 - Live Chat: 4.3 - Electronic Signature: 4.3 - Commission Management: 4.2 - Lead Qualification: 4.2 - Document Storage: 4.2 - Email Management: 4.2 - Employee Management: 4.2 - Key Performance Indicators: 4.2 - Project Time Tracking: 4.2 - Lead Scoring: 4.1 - Opportunity Management: 4.1 - Email Marketing: 4.1 - Calendar/Reminder System: 4.1 - Auto-Dialer: 4.1 - Predictive Analytics: 4.1 - Lead Generation: 4.1 - Segmentation: 4.1 - Marketing Automation: 4.1 - Financial Management: 4.1 - Quotes/Estimates: 4.0 - Internal Chat Integration: 4.0 - Mobile Access: 4.0 - Social Media Integration: 4.0 - Training Management: 4.0 - Contract/License Management: 3.9 - For Startups: 3.8 - Mobile App: 3.8 - Meeting Management: 3.8 - For AEC Industry: 3.7 Email Management 4.9 Quotes/Estimates N/A Reporting/Analytics 3.7 Sales Pipeline Management 4.2 Segmentation 4.5 Task Management N/A - Email Management: 4.9 - Marketing Automation: 4.8 - Contact Management: 4.3 - Lead Management: 4.3 - Calendar/Reminder System: 4.2 - Sales Pipeline Management: 4.2 - Email Marketing: 4.1 - Contact Database: 4.0 - Reporting/Analytics: 3.7 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ BoxIntegration rated 4.3 from 20 reviews ](https://www.softwareadvice.com/cms/box-profile/)[ DropboxIntegration rated 4.4 from 32 reviews ](https://www.softwareadvice.com/file-sharing/dropbox-profile/)[ YeswareNot enough reviews ](https://www.softwareadvice.com/marketing/yesware-profile/) - Eventbrite - Smartsheet - GoTo Meeting - Evernote Teams - Expensify - SurveyMonkey - Five9 - Birdeye - Crowdstack Pro - QuickBooks Online - Professional Services Cloud - Webinato - Zapier - ClearSlide - Litmos - Salesloft - Outreach - Slack - HubSpot Marketing Hub - Microsoft Outlook - Gong - Tableau - Conga Composer - Docusign - GTM Workspace - Powered by ZoomInfo - WordPress - Google Workspace - Salesforce Marketing Cloud [ CalendlyNot enough reviews ](https://www.softwareadvice.com/scheduling/calendly-profile/)[ ZapierNot enough reviews ](https://www.softwareadvice.com/cloud-management/zapier-profile/)[ Zoom WorkplaceNot enough reviews ](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) - Clay - Fathom - Claude - Claude Code - Delphi AI - Lusha - Zoho CRM - Apollo.io - Microsoft Outlook - Typeform - LinkedIn Sales Navigator - Badger Maps - Google Voice - ChargeOver - Zoom Phone - Smartlead - PropStream - CallTools ## Reviews * * * Positive review: Suhaiv S. Salesforce Developer Information Technology and Services, 11-50 employees "Real time reporting and dashboard make it easy to monitor sales performance while the mobile app allows access to important information from anywhere. Although there is a learning curve in the beginning the platform deliver significant value once it is properly configured." Jul 13, 2026 Negative review: Lucas B. Gerente de negócios Banking, 1001-5000 employees "Additionally, the learning curve is exceptionally steep for new users, and the platform highly depends on a dedicated administrator for any minor customization, which slows down agility." Jun 30, 2026 Positive review: Lucas B. Gerente de negócios Banking, 1001-5000 employees "The ability to centralize all interactions, track communication histories, and customize pipelines to fit complex relationship models is incredibly powerful." Jun 30, 2026 Negative review: LW Lillian W. Sr Analyst, Commissions Security and Investigations, 1001-5000 employees "That said, there are some limitations around formula fields and complex calculations. When referencing other formula fields or building longer logic scripts, the constraints can make certain metrics difficult to implement directly in Salesforce, requiring some calculations to be handled outside the system." Feb 12, 2026 Positive review: JP Jonathan P. Digital Content Specialist Education Management, 201-500 employees "Dashboard is easily customizable which provides me complete visibility of sales and the automation reduces a lot of manual work and saves my energy and time." Jun 6, 2026 Negative review: RW Robin W. Executive Marketing Assistant Health, Wellness and Fitness, 51-200 employees "Salesforce may feel overwhelming and expensive compared to simpler dental CRMs. If implementing for front of house staff, it can be overwhelming to train and add this piece of software to staff who already juggle phones, scheduling, insurance, and patient interactions." Nov 30, 2025 [Read all reviews](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Positive review: VR Verified Reviewer Sales Team Lead Computer Software, 51-200 employees "Their support is reasonably good (though we have to sometimes take extra time to be escalated when we have clear issues that require it), their UI is easy to learn, and their activity tracking and search tools are very helpful. While we have our gripes with them, and may "age out" of our fit with them as we scale, they have helped us a lot as a startup." Mar 25, 2026 Negative review: JL Jonathan L. Insurance Agent Insurance, 2-10 employees "There's no way to set business hours/voicemail-forward - I work past business hours to get extra admin work done; of course customers don't always look up business hours before calling and suddenly I have to listen to the ring tone for 30 seconds or pick up." Jan 20, 2024 Positive review: Dr. Brijendra C. Founder Information Technology and Services, 2-10 employees "Easy to use interface and very clean UI, amazing roadmap too, they do support under MS for startup program, this include call the customer features." Jan 8, 2025 Negative review: JL Jonathan L. Insurance Agent Insurance, 2-10 employees "However, as noted above, they didn't have retail business models in mind or maybe they don't have enough context." Jan 20, 2024 Positive review: JL Jonathan L. Insurance Agent Insurance, 2-10 employees "Big emphasis on 'Companies' as leads/customers vs Individuals - So on lead profiles, you can set an address, yes. But after setting the address, city, state, zip code, you can only see the city and state on the lead's profile (probably because of its intended use for B2B sales), but in a B2C context, it's vastly more helpful to see the full address for us." Jan 20, 2024 Negative review: SM Scott M. Business Development Transportation/Trucking/Railroad, 11-50 employees "I wish there was a better way to clean up data on a macro level" Aug 10, 2023 [Read all reviews](https://www.softwareadvice.com/crm/close-io-profile/reviews/) ## Customer support * * * Salesforce Sales Cloud Email/Help Desk: Available FAQs/Forum: Available Knowledge Base: Available Phone Support: Available 24/7: Not available Chat: Available Close Email/Help Desk: Available FAQs/Forum: Available Knowledge Base: Available Phone Support: Not available 24/7: Not available Chat: Not available ## Training options * * * Salesforce Sales Cloud In Person: Available Live Online: Available Webinars: Available Documentation: Available Videos: Available Close In Person: Available Live Online: Available Webinars: Available Documentation: Available Videos: Available ## Send this comparison chart to my inbox ## Popular Comparisons * * * [HubSpot CRM vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/2764-Salesforce/)[Slack vs Close](https://www.softwareadvice.com/crm/close-io-profile/vs/slack/)