---
title: "Salesforce Sales Cloud vs Pipedrive - 2026 Comparison - Software Advice"
description: "Salesforce Sales Cloud vs Pipedrive - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/compare/2764-Salesforce/vs/321306-pipedrive/"
page_type: "comparison"
language: "en"
publication_date: "2026-11-10"
---
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Salesforce Sales Cloud vs Pipedrive
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Updated November 10, 2026
# Salesforce Sales Cloud vs. Pipedrive: 2026 Comparison
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Updated November 10, 2026
# Salesforce Sales Cloud vs. Pipedrive: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
+
Add product
[](https://www.softwareadvice.com/product/2764-Salesforce/)
[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)
4.4
[(19024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)
Starting Price
$25.00per month
Free trial: Available
Free version: Not available
Pros:
- Sales Management
- Customer Support
Cons:
- Pricing
- Training and Learning Curve
Who uses Salesforce Sales Cloud
Based on 19024 reviews
- Popular among: Small businesses
- Most common industries: IT & Software Development (23%), Professional Services (12%) and Finance & Accounting (8%)
- Top use cases: CRM (8%), Sales Tracking (5%) and Account Management (4%)
71% of users recommend this product
[](https://www.softwareadvice.com/crm/pipedrive-profile/)
[Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/)
4.5
[(3064)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/)
Starting Price
$19.00per month
Free trial: Available
Free version: Not available
Pros:
- Customer relationship management
- Visual sales pipeline
Cons:
- Poor customer support
- Expensive pricing
Who uses Pipedrive
Based on 3064 reviews
- Popular among: Small businesses
- Most common industries: IT & Software Development (23%), Professional Services (18%) and Finance & Accounting (8%)
- Top use cases: CRM (16%), Sales Tracking (8%) and Lead Management (7%)
80% of users recommend this product
[](https://www.softwareadvice.com/product/2764-Salesforce/)
Salesforce Sales Cloud
4.4
[(19024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)
[](https://www.softwareadvice.com/crm/pipedrive-profile/)
Pipedrive
4.5
[(3064)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/)
+
Add product
Add product
## Salesforce Sales Cloud vs Pipedrive: At a glance
* * *
Product ratings at a glance
| | Salesforce Sales Cloud | Pipedrive |
| --- | --- | --- |
| Overall rating | 4.4
19,024 reviews | 4.5
3,064 reviews |
| Ease of use | 4.0 | 4.5 |
| Value for money | 4.0 | 4.4 |
| Functionality | 4.4 | 4.3 |
| Customer support | 4.1 | 4.4 |
| Ease of deployment | 4.1 | 4.3 |
Best in comparison
Looking for better ease of use? Ask an advisor for high-rated alternatives
Looking for better ease of use? Ask an advisor for high-rated alternatives
Looking for better ease of use? Ask an advisor for high-rated alternatives
## User interface
* * *
## Key features
Features selected based on 22,088 reviews from Distribution CRM
* * *
Calendar Management
N/A
Customer Journey Mapping
N/A
Email Management
4.2
Quotes/Estimates
4.0
Reporting/Analytics
4.4
Sales Pipeline Management
4.5
- AI/Machine Learning: 4.9
- Progress Tracking: 4.9
- Sales Activity Management: 4.7
- Engagement Tracking: 4.7
- Customer History: 4.7
- Real-Time Data: 4.7
- Calendar Sync: 4.7
- For Sales Teams/Organizations: 4.7
- Real-Time Reporting: 4.6
- Real-Time Analytics: 4.6
- CRM: 4.6
- Customer Database: 4.6
- Batch Processing: 4.6
- Lead Distribution: 4.6
- Support Ticket Management: 4.6
- Template Management: 4.6
- Shared Contacts: 4.6
- Assignment Management: 4.6
- Customizable Branding: 4.6
- Customer Segmentation: 4.6
- Reporting & Statistics: 4.6
- Contact Database: 4.6
- Activity Tracking: 4.6
- Client Management: 4.5
- Inbox Management: 4.5
- Activity Dashboard: 4.5
- Performance Management: 4.5
- Task Scheduling: 4.5
- Web-based Deployment: 4.5
- Real-Time Notifications: 4.5
- Call Logging: 4.5
- Landing Pages/Web Forms: 4.5
- Customer Portal: 4.5
- Budgeting/Forecasting: 4.5
- Data Security: 4.5
- Project Management: 4.5
- Commenting/Notes: 4.5
- Performance Metrics: 4.5
- Data Visualization: 4.5
- Sales Pipeline Management: 4.5
- Contact Management: 4.5
- Client Tracking: 4.5
- Lead Capture: 4.5
- Pipeline Management: 4.5
- Dashboard: 4.5
- Search/Filter: 4.4
- Workflow Management: 4.4
- API: 4.4
- Customizable Reports: 4.4
- Estimating: 4.4
- Reporting/Analytics: 4.4
- Data Management: 4.4
- Appointment Scheduling: 4.4
- Lead Segmentation: 4.4
- Lead Management: 4.4
- Email Templates: 4.4
- Sales Reports: 4.4
- Task Management: 4.4
- Document Management: 4.4
- Call Center Management: 4.4
- Customizable Fields: 4.4
- Data Import/Export: 4.4
- Third-Party Integrations: 4.4
- Call Recording: 4.4
- Access Controls/Permissions: 4.4
- Scheduling: 4.4
- Prospecting Tools: 4.4
- Catalog Management: 4.4
- Territory Management: 4.3
- Knowledge Base Management: 4.3
- Customizable Templates: 4.3
- Sales Trend Analysis: 4.3
- Lead Nurturing: 4.3
- Interaction Tracking: 4.3
- Knowledge Management: 4.3
- Reminders: 4.3
- Product Catalog: 4.3
- Referral Tracking: 4.3
- Campaign Management: 4.3
- Collaboration Tools: 4.3
- Alerts/Notifications: 4.3
- Self Service Portal: 4.3
- Forecasting: 4.3
- Live Chat: 4.3
- Electronic Signature: 4.3
- Commission Management: 4.2
- Lead Qualification: 4.2
- Document Storage: 4.2
- Email Management: 4.2
- Employee Management: 4.2
- Key Performance Indicators: 4.2
- Project Time Tracking: 4.2
- Lead Scoring: 4.1
- Opportunity Management: 4.1
- Email Marketing: 4.1
- Calendar/Reminder System: 4.1
- Auto-Dialer: 4.1
- Predictive Analytics: 4.1
- Lead Generation: 4.1
- Segmentation: 4.1
- Marketing Automation: 4.1
- Financial Management: 4.1
- Quotes/Estimates: 4.0
- Internal Chat Integration: 4.0
- Mobile Access: 4.0
- Social Media Integration: 4.0
- Training Management: 4.0
- Contract/License Management: 3.9
- For Startups: 3.8
- Mobile App: 3.8
- Meeting Management: 3.8
- For AEC Industry: 3.7
Calendar Management
4.4
Customer Journey Mapping
3.8
Email Management
4.0
Quotes/Estimates
3.1
Reporting/Analytics
4.1
Sales Pipeline Management
4.5
- Activity Tracking: 4.8
- Calendar Sync: 4.7
- For Sales Teams/Organizations: 4.7
- Pipeline Management: 4.6
- Customer Segmentation: 4.6
- CRM: 4.6
- Collaboration Tools: 4.6
- Lead Segmentation: 4.6
- Customer Database: 4.5
- Sales Pipeline Management: 4.5
- Sales Activity Management: 4.5
- Email Campaign Management: 4.5
- Data Import/Export: 4.5
- Contact Management: 4.4
- Reporting & Statistics: 4.4
- Contact Database: 4.4
- Search/Filter: 4.4
- Performance Management: 4.4
- Calendar Management: 4.4
- Task Management: 4.4
- Shared Contacts: 4.4
- Lead Management: 4.4
- Lead Distribution: 4.3
- Customizable Branding: 4.3
- Access Controls/Permissions: 4.3
- Alerts/Notifications: 4.3
- Template Management: 4.3
- Landing Pages/Web Forms: 4.3
- Lead Qualification: 4.3
- Customizable Fields: 4.3
- Autoresponders: 4.3
- Interaction Tracking: 4.3
- Drip Campaigns: 4.3
- Activity Dashboard: 4.2
- Lead Capture: 4.2
- List Management: 4.2
- Referral Tracking: 4.2
- Prospecting Tools: 4.2
- Real-Time Notifications: 4.2
- Goal Setting/Tracking: 4.2
- Email Marketing: 4.2
- Campaign Management: 4.2
- Appointment Scheduling: 4.2
- Reporting/Analytics: 4.1
- Calendar/Reminder System: 4.1
- Performance Metrics: 4.1
- Dashboard: 4.1
- Third-Party Integrations: 4.1
- Workflow Management: 4.1
- Forecasting: 4.0
- Email Management: 4.0
- Document Management: 4.0
- Segmentation: 4.0
- Sales Trend Analysis: 4.0
- Mobile Access: 4.0
- Customizable Reports: 3.9
- Internal Chat Integration: 3.9
- Reminders: 3.8
- Document Storage: 3.8
- Lead Scoring: 3.7
- Marketing Automation: 3.6
- Lead Generation: 3.5
- Quotes/Estimates: 3.1
### Wondering if these products fit your needs?
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## Integrations
* * *
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## Reviews
* * *
Positive review:
Suhaiv S.
Salesforce Developer
Information Technology and Services, 11-50 employees
"Real time reporting and dashboard make it easy to monitor sales performance while the mobile app allows access to important information from anywhere. Although there is a learning curve in the beginning the platform deliver significant value once it is properly configured."
Jul 13, 2026
Negative review:
Lucas B.
Gerente de negócios
Banking, 1001-5000 employees
"Additionally, the learning curve is exceptionally steep for new users, and the platform highly depends on a dedicated administrator for any minor customization, which slows down agility."
Jun 30, 2026
Positive review:
Lucas B.
Gerente de negócios
Banking, 1001-5000 employees
"The ability to centralize all interactions, track communication histories, and customize pipelines to fit complex relationship models is incredibly powerful."
Jun 30, 2026
Negative review:
LW
Lillian W.
Sr Analyst, Commissions
Security and Investigations, 1001-5000 employees
"That said, there are some limitations around formula fields and complex calculations. When referencing other formula fields or building longer logic scripts, the constraints can make certain metrics difficult to implement directly in Salesforce, requiring some calculations to be handled outside the system."
Feb 12, 2026
Positive review:
JP
Jonathan P.
Digital Content Specialist
Education Management, 201-500 employees
"Dashboard is easily customizable which provides me complete visibility of sales and the automation reduces a lot of manual work and saves my energy and time."
Jun 6, 2026
Negative review:
RW
Robin W.
Executive Marketing Assistant
Health, Wellness and Fitness, 51-200 employees
"Salesforce may feel overwhelming and expensive compared to simpler dental CRMs. If implementing for front of house staff, it can be overwhelming to train and add this piece of software to staff who already juggle phones, scheduling, insurance, and patient interactions."
Nov 30, 2025
[Read all reviews](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)
Positive review:
IB
Ihor B.
Senior Software Engineer
Information Technology and Services, 201-500 employees
"Pipedrive is great as far as being able to keep tabs on all of your sales contacts and leads and you don't need a Master's Degree in Software Engineering to learn how to use it."
Sep 17, 2026
Negative review:
IB
Ihor B.
Senior Software Engineer
Information Technology and Services, 201-500 employees
"My monitor has a huge smear mark on it, and I'm constantly thinking it's a comma. If you are part of a large-scale corporate environment, you may miss out on some of the heavy customization options."
Sep 17, 2026
Positive review:
Marquita V.
SALES MANAGER
Business Supplies and Equipment, 1001-5000 employees
"The seamless email integration with Outlook and Gmail keeps all communication centralized, while the high level of customization allows for pipeline adjustments without any technical expertise."
Aug 4, 2026
Negative review:
MF
Mark F.
Licensed Real Estate Salesperson
Real Estate, 11-50 employees
"Ironically, they sell prospecting tools built to surface total strangers, but won't let me email people I've done business with for years."
Jun 4, 2026
Positive review:
Marquita V.
SALES MANAGER
Business Supplies and Equipment, 1001-5000 employees
"Pipedrive’s standout feature is its visual Kanban board, which makes tracking deals across different stages incredibly clear through an intuitive drag-and-drop interface."
Aug 4, 2026
Negative review:
DŠ
Dovilė Š.
Ecommerce Manager
Retail, 2-10 employees
"What is concerning is that if this situation was caused by a system bug or internal mistake, it apparently went unnoticed for months until we encountered an email issue and contacted support."
May 28, 2026
[Read all reviews](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/)
## Customer support
* * *
Salesforce Sales Cloud
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Not available
Chat: Available
Pipedrive
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Available
Chat: Available
## Training options
* * *
Salesforce Sales Cloud
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
Pipedrive
In Person: Not available
Live Online: Not available
Webinars: Available
Documentation: Available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
[HubSpot CRM vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/2764-Salesforce/)[HubSpot CRM vs Pipedrive](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/321306-pipedrive/)