---
title: "Salesforce Sales Cloud vs monday CRM - 2026 Comparison - Software Advice"
description: "Salesforce Sales Cloud vs monday CRM - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/compare/2764-Salesforce/vs/348745-monday-crm/"
page_type: "comparison"
language: "en"
publication_date: "2026-11-09"
---
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Salesforce Sales Cloud vs monday CRM
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Updated November 9, 2026
# Salesforce Sales Cloud vs. monday CRM: 2026 Comparison
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Updated November 9, 2026
# Salesforce Sales Cloud vs. monday CRM: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
+
Add product
[](https://www.softwareadvice.com/product/2764-Salesforce/)
[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)
4.4
[(19024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)
Starting Price
$25.00per month
Free trial: Available
Free version: Not available
Pros:
- Sales Management
- Customer Support
Cons:
- Pricing
- Training and Learning Curve
Who uses Salesforce Sales Cloud
Based on 19024 reviews
- Popular among: Small businesses
- Most common industries: IT & Software Development (23%), Professional Services (12%) and Finance & Accounting (8%)
- Top use cases: CRM (8%), Sales Tracking (5%) and Account Management (4%)
71% of users recommend this product
[](https://www.softwareadvice.com/marketing/monday-crm-profile/)
[monday CRM](https://www.softwareadvice.com/marketing/monday-crm-profile/)
4.7
[(468)](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/)
Starting Price
$12.00per month
Free trial: Available
Free version: Not available
Pros:
- Ease of Use
- Process and Workflow
Cons:
- Pricing
Who uses monday CRM
Based on 468 reviews
- Popular among: Small businesses
- Most common industries: Professional Services (22%), IT & Software Development (13%) and Retail, Consumer Goods & Services (8%)
- Top use case: CRM (44%)
85% of users recommend this product
[](https://www.softwareadvice.com/product/2764-Salesforce/)
Salesforce Sales Cloud
4.4
[(19024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)
[](https://www.softwareadvice.com/marketing/monday-crm-profile/)
monday CRM
4.7
[(468)](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/)
+
Add product
Add product
## Salesforce Sales Cloud vs monday CRM: At a glance
* * *
Product ratings at a glance
| | Salesforce Sales Cloud | monday CRM |
| --- | --- | --- |
| Overall rating | 4.4
19,024 reviews | 4.7
468 reviews |
| Ease of use | 4.0 | 4.7 |
| Value for money | 4.0 | 4.5 |
| Functionality | 4.4 | 4.5 |
| Customer support | 4.1 | 4.6 |
| Ease of deployment | 4.1 | 4.5 |
Best in comparison
Looking for better ease of use? Ask an advisor for high-rated alternatives
Looking for better ease of use? Ask an advisor for high-rated alternatives
Looking for better ease of use? Ask an advisor for high-rated alternatives
## User interface
* * *
## Key features
Features selected based on 19,492 reviews from Distribution CRM
* * *
Calendar Management
N/A
Email Management
4.2
Quotes/Estimates
4.0
Reporting/Analytics
4.4
Sales Pipeline Management
4.5
Segmentation
4.1
- AI/Machine Learning: 4.9
- Progress Tracking: 4.9
- Sales Activity Management: 4.7
- Engagement Tracking: 4.7
- Customer History: 4.7
- Real-Time Data: 4.7
- Calendar Sync: 4.7
- For Sales Teams/Organizations: 4.7
- Real-Time Reporting: 4.6
- Real-Time Analytics: 4.6
- CRM: 4.6
- Customer Database: 4.6
- Batch Processing: 4.6
- Lead Distribution: 4.6
- Support Ticket Management: 4.6
- Template Management: 4.6
- Shared Contacts: 4.6
- Assignment Management: 4.6
- Customizable Branding: 4.6
- Customer Segmentation: 4.6
- Reporting & Statistics: 4.6
- Contact Database: 4.6
- Activity Tracking: 4.6
- Client Management: 4.5
- Inbox Management: 4.5
- Activity Dashboard: 4.5
- Performance Management: 4.5
- Task Scheduling: 4.5
- Web-based Deployment: 4.5
- Real-Time Notifications: 4.5
- Call Logging: 4.5
- Landing Pages/Web Forms: 4.5
- Customer Portal: 4.5
- Budgeting/Forecasting: 4.5
- Data Security: 4.5
- Project Management: 4.5
- Commenting/Notes: 4.5
- Performance Metrics: 4.5
- Data Visualization: 4.5
- Sales Pipeline Management: 4.5
- Contact Management: 4.5
- Client Tracking: 4.5
- Lead Capture: 4.5
- Pipeline Management: 4.5
- Dashboard: 4.5
- Search/Filter: 4.4
- Workflow Management: 4.4
- API: 4.4
- Customizable Reports: 4.4
- Estimating: 4.4
- Reporting/Analytics: 4.4
- Data Management: 4.4
- Appointment Scheduling: 4.4
- Lead Segmentation: 4.4
- Lead Management: 4.4
- Email Templates: 4.4
- Sales Reports: 4.4
- Task Management: 4.4
- Document Management: 4.4
- Call Center Management: 4.4
- Customizable Fields: 4.4
- Data Import/Export: 4.4
- Third-Party Integrations: 4.4
- Call Recording: 4.4
- Access Controls/Permissions: 4.4
- Scheduling: 4.4
- Prospecting Tools: 4.4
- Catalog Management: 4.4
- Territory Management: 4.3
- Knowledge Base Management: 4.3
- Customizable Templates: 4.3
- Sales Trend Analysis: 4.3
- Lead Nurturing: 4.3
- Interaction Tracking: 4.3
- Knowledge Management: 4.3
- Reminders: 4.3
- Product Catalog: 4.3
- Referral Tracking: 4.3
- Campaign Management: 4.3
- Collaboration Tools: 4.3
- Alerts/Notifications: 4.3
- Self Service Portal: 4.3
- Forecasting: 4.3
- Live Chat: 4.3
- Electronic Signature: 4.3
- Commission Management: 4.2
- Lead Qualification: 4.2
- Document Storage: 4.2
- Email Management: 4.2
- Employee Management: 4.2
- Key Performance Indicators: 4.2
- Project Time Tracking: 4.2
- Lead Scoring: 4.1
- Opportunity Management: 4.1
- Email Marketing: 4.1
- Calendar/Reminder System: 4.1
- Auto-Dialer: 4.1
- Predictive Analytics: 4.1
- Lead Generation: 4.1
- Segmentation: 4.1
- Marketing Automation: 4.1
- Financial Management: 4.1
- Quotes/Estimates: 4.0
- Internal Chat Integration: 4.0
- Mobile Access: 4.0
- Social Media Integration: 4.0
- Training Management: 4.0
- Contract/License Management: 3.9
- For Startups: 3.8
- Mobile App: 3.8
- Meeting Management: 3.8
- For AEC Industry: 3.7
Calendar Management
4.0
Email Management
4.3
Quotes/Estimates
4.4
Reporting/Analytics
4.3
Sales Pipeline Management
4.5
Segmentation
4.3
- Reminders: 4.9
- API: 4.8
- Customizable Templates: 4.8
- Customer Database: 4.8
- CRM: 4.7
- Collaboration Tools: 4.7
- Pipeline Management: 4.7
- Customizable Fields: 4.7
- Workflow Management: 4.7
- Task Management: 4.6
- Contact Database: 4.6
- Activity Dashboard: 4.6
- Lead Management: 4.6
- Sales Pipeline Management: 4.5
- Activity Tracking: 4.5
- Contact Management: 4.5
- Document Storage: 4.4
- Quotes/Estimates: 4.4
- Lead Generation: 4.4
- Lead Capture: 4.4
- Reporting/Analytics: 4.3
- Forecasting: 4.3
- Alerts/Notifications: 4.3
- Performance Management: 4.3
- Segmentation: 4.3
- Reporting & Statistics: 4.3
- Email Management: 4.3
- Lead Qualification: 4.3
- Data Import/Export: 4.3
- Customizable Reports: 4.3
- Internal Chat Integration: 4.2
- Mobile Access: 4.2
- Interaction Tracking: 4.2
- Calendar/Reminder System: 4.1
- Third-Party Integrations: 4.0
- Email Templates: 4.0
- Email Marketing: 3.9
- Social Media Integration: 3.8
- Territory Management: 3.7
### Wondering if these products fit your needs?
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LexiAdvisor for 8 years
### Wondering if these products fit your needs?
Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.
LexiAdvisor for 8 years
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## Reviews
* * *
Positive review:
Suhaiv S.
Salesforce Developer
Information Technology and Services, 11-50 employees
"Real time reporting and dashboard make it easy to monitor sales performance while the mobile app allows access to important information from anywhere. Although there is a learning curve in the beginning the platform deliver significant value once it is properly configured."
Jul 13, 2026
Negative review:
Lucas B.
Gerente de negócios
Banking, 1001-5000 employees
"Additionally, the learning curve is exceptionally steep for new users, and the platform highly depends on a dedicated administrator for any minor customization, which slows down agility."
Jun 30, 2026
Positive review:
Lucas B.
Gerente de negócios
Banking, 1001-5000 employees
"The ability to centralize all interactions, track communication histories, and customize pipelines to fit complex relationship models is incredibly powerful."
Jun 30, 2026
Negative review:
LW
Lillian W.
Sr Analyst, Commissions
Security and Investigations, 1001-5000 employees
"That said, there are some limitations around formula fields and complex calculations. When referencing other formula fields or building longer logic scripts, the constraints can make certain metrics difficult to implement directly in Salesforce, requiring some calculations to be handled outside the system."
Feb 12, 2026
Positive review:
JP
Jonathan P.
Digital Content Specialist
Education Management, 201-500 employees
"Dashboard is easily customizable which provides me complete visibility of sales and the automation reduces a lot of manual work and saves my energy and time."
Jun 6, 2026
Negative review:
RW
Robin W.
Executive Marketing Assistant
Health, Wellness and Fitness, 51-200 employees
"Salesforce may feel overwhelming and expensive compared to simpler dental CRMs. If implementing for front of house staff, it can be overwhelming to train and add this piece of software to staff who already juggle phones, scheduling, insurance, and patient interactions."
Nov 30, 2025
[Read all reviews](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)
Positive review:
PK
Patrick K.
Vice President at JPK and Associates, Inc.
Construction, 11-50 employees
"The tool makes client management almost playful, which prevents me from letting my follow-ups drag and directly boosts my commercial efficiency."
May 17, 2026
Negative review:
Ashley N.
Founder, Marketing and Operations Specialist
Marketing and Advertising, 2-10 employees
"A few other areas that didn't work well for me initially (clicking the create contact button removed the lead from that board, but I would like to be able to see an all time number of leads for tracking and reporting)."
Apr 23, 2026
Positive review:
SE
Sandy E.
Office Administrator
Financial Services, 11-50 employees
"I love that it links and works seamlessly with Monday.com's work management platform, so we can very easily convert leads that are won over to project management seamlessly!"
Apr 20, 2026
Negative review:
MM
Marcelo M.
CEO
Management Consulting, 2-10 employees
"When multiple team members are working on the same board at the same time, I still notice some minor instability or slowdowns. Since I manage large teams, this happens relatively often and can affect productivity during peak collaboration times."
Jul 29, 2025
Positive review:
SG
Simran G.
Senior Client Success Manager
Real Estate, 11-50 employees
"Huge added bonus is the monday.com app and the way crm works on there - tap onto contacts phone numbers to call them straight away and then use the app to summarise your calls and notes in one place without it requiring any additional laptops or devices to do the job."
Apr 20, 2026
Negative review:
VR
Verified Reviewer
CRM Manager
Information Technology and Services, 11-50 employees
"The customer support is very negligible and they can give more attention to small startup business as well and during the trial period as well they can reach out to us and ask about the feedback but nothing has happend. and you need to learn all the operational work by yourself only by watching videos"
Dec 2, 2024
[Read all reviews](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/)
## Customer support
* * *
Salesforce Sales Cloud
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Not available
Chat: Available
monday CRM
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Not available
24/7: Available
Chat: Available
## Training options
* * *
Salesforce Sales Cloud
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
monday CRM
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
[HubSpot CRM vs Salesforce Sales Cloud](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/2764-Salesforce/)[HubSpot CRM vs monday CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/348745-monday-crm/)