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Salesforce Sales Cloud vs Axelor

Salesforce Sales Cloud vs Axelor

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Overall Rating
4.8 (25)
Ease-of-Use
4 / 5
4.7 / 5
Value for Money
4 / 5
4.7 / 5
Customer Support
4.1 / 5
4.7 / 5
Functionality
4.4 / 5
4.6 / 5
Last Review Written
October 3, 2024
October 30, 2023
Pros/Cons
  • Pros

  • It's also supported by awesome community and the best documentation/support in the business. The Trailblazer community leads the tech industry in training and documentation.
  • My team members use it in delivering great sales and customer service experience and it has been a great help for all of us.
  • Overall Salesforce is great and can integrate with hundreds of other platforms which makes it an amazing tool to use company wide, not just for sales.
  • Cons

  • It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
  • I hate that I have to refresh every thing but I'll deal with it for some of the other options.
  • There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
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  • Pros

  • The product is also Open-Source which my colleagues love. The app is very secure, the developers did a great job.
  • Java is still the best enterprise language, the chance to use into a container, the overall framework performances are really good.
  • Firstly this solution is full web, intuitive and quite nice so it's pleasant to use. Then I'd say you can customize Axelor Open Suite without big developments difficult to maintain.
  • Cons

  • This is the first software for which I am involved in the development, I have no basis for comparison.
  • When we implemented Axelor, there was no functional documentation for several modules. Now it's fixed, we can find it on their website.
  • As a young product, it has some functional shortcomings, for example for event management or training, the possibilities are still limited.
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Pricing Range
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Product Demo & Screenshots
Product Demo
Product Screenshot
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos