Salesforce Sales Cloud vs Odoo
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4.1 / 5
Customer Support
4.1 / 5
3.8 / 5
Functionality
4.4 / 5
4.2 / 5
Last Review Written
October 5, 2024
October 3, 2024
Pros/Cons
Pros
- It's also supported by awesome community and the best documentation/support in the business. The Trailblazer community leads the tech industry in training and documentation.
- My team members use it in delivering great sales and customer service experience and it has been a great help for all of us.
- Overall Salesforce is great and can integrate with hundreds of other platforms which makes it an amazing tool to use company wide, not just for sales.
Cons
- It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
- I hate that I have to refresh every thing but I'll deal with it for some of the other options.
- There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
Pros
- Also, they have friendly and very knowledgable support staff that are there to help you succeed without any high pressure tactics. They are in it with you for the long term.
- One of the greatest strengths of Odoo is its flexibility. The software can be easily adapted to different industries and business models, making it a great choice for businesses of all types.
- Overall it's the most suggestible not only just because of it's opensource but also, customer ease of access is very good with it.
Cons
- It does not integrate into social networks, nor does it manage chat internally (at least, not without losing speed). Your targeting options are scarce.
- The support is terrible, specially in UAE, the account managers for enterprise never respond and tickets are open for 3 and 4 days.
- Upon further interaction we realized these needs could not be met. Not only were we not refunded for the hours we had actually utilized, they refused to refund us any of our unused retainer.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
148 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
