# GoTo Connect vs Zoom Workplace - 2026 Comparison - Software Advice > GoTo Connect vs Zoom Workplace - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/compare/2766-GoTo-Connect/vs/101384-Zoom-Video-Conferencing --- [Home](https://www.softwareadvice.com/) / [VoIP Software](https://www.softwareadvice.com/voip/) / GoTo Connect vs Zoom Workplace Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 14, 2026 # GoTo Connect vs. Zoom Workplace: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 14, 2026 # GoTo Connect vs. Zoom Workplace: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/product/2766-GoTo-Connect/) [GoTo Connect](https://www.softwareadvice.com/product/2766-GoTo-Connect/) 4.5 [(669)](https://www.softwareadvice.com/product/2766-GoTo-Connect/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: - Customer Support - Phone System Cons: - Internet Connection Issues - Billing Issues Who uses GoTo Connect Based on 669 reviews - Popular among: Small businesses - Most common industries: Finance & Accounting (15%), Professional Services (13%) and Health & Medicine (12%) - Top use cases: Remote Work (5%), Telephony (4%) and Audio Conferencing (4%) 82% of users recommend this product [](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.6 [(14604)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Starting Price $14.99per month Free trial Free version Pros: - Ease of Use - Meetings Cons: - Screen Options - Pricing Who uses Zoom Workplace Based on 14604 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (17%), Professional Services (13%) and Education & Learning (13%) - Top use cases: Meeting (32%), Video Conferencing (22%) 84% of users recommend this product [](https://www.softwareadvice.com/product/2766-GoTo-Connect/) GoTo Connect 4.5 [(669)](https://www.softwareadvice.com/product/2766-GoTo-Connect/reviews/) [](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) Zoom Workplace 4.6 [(14604)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) + Add product Add product ## User satisfaction * * * 4.5 Based on 669 reviews Ease of use 4.4 Value for money 4.4 Customer support 4.5 Functionality 4.5 4.6 Based on 14,604 reviews Ease of use 4.6 Value for money 4.5 Customer support 4.4 Functionality 4.5 ## User interface * * * ## Key features Features selected based on 15,273 reviews from VoIP * * * Call Monitoring 4.4 Call Recording 4.7 Call Routing 4.3 Caller ID 4.3 Computer Telephony Integration 4.4 Contact Management 4.3 Call Monitoring N/A Call Recording N/A Call Routing N/A Caller ID N/A Computer Telephony Integration N/A Contact Management N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Google WorkspaceNot enough reviews ](https://www.softwareadvice.com/marketing/google-workspace-profile/)[ Salesforce Sales CloudNot enough reviews ](https://www.softwareadvice.com/product/2764-Salesforce/)[ Microsoft AzureNot enough reviews ](https://www.softwareadvice.com/website-builder/microsoft-azure-profile/) [ MoodleNot enough reviews ](https://www.softwareadvice.com/lms/moodle-profile/)[ Google WorkspaceIntegration rated 4.8 from 47 reviews ](https://www.softwareadvice.com/marketing/google-workspace-profile/)[ BoxNot enough reviews ](https://www.softwareadvice.com/cms/box-profile/) ## Reviews * * * DS David S.PresidentBusiness Supplies and Equipment, 2-10 employees "Another great feature is the outgoing VM message can be typed in and it will create a very high quality computer generated voice to play." Jan 16, 2026 VR Verified ReviewerOwnerConsumer Services, 11-50 employees "We are a simple, small business with just 2 locations, 4 phones, 2 managers, and over and over support couldn't get it right and then our CSM spent days fixing it for it to break over and over." Mar 30, 2026 CW Clyde W.System AdministratorFood & Beverages, 501-1000 employees "Zoom Workplace provides the ability to have online meetings, either from office space or remote while also providing the ability to make or receive phone calls using the soft phone option via the app." Jun 2, 2026 VR Verified ReviewerAccountantInformation Technology and Services, 201-500 employees "Additional licensing for more advanced options such as integration with H323 video conferencing rooms is more expensive and the actual ‘Zoom Rooms’ kit tends be fiddly to set up correctly as they are provided by 3rd part vendors." Apr 13, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [VoIP.ms vs GoTo Connect](https://www.softwareadvice.com/compare/2766-GoTo-Connect/vs/185743-voipms/)[Microsoft Teams vs GoTo Connect](https://www.softwareadvice.com/compare/2766-GoTo-Connect/vs/397766-microsoft-teams/)[Microsoft Teams vs Zoom Workplace](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/397766-microsoft-teams/)[Google Workspace vs Zoom Workplace](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/344998-google-workspace/)