# SolarWinds Service Desk vs ManageEngine Endpoint Central - 2026 Comparison - Software Advice

> SolarWinds Service Desk vs ManageEngine Endpoint Central - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/compare/30413-samanage/vs/117339-ManageEngine-Desktop-Central

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SolarWinds Service Desk vs ManageEngine Endpoint Central

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Updated June 19, 2026

# SolarWinds Service Desk vs. ManageEngine Endpoint Central: 2026 Comparison

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Updated June 19, 2026

# SolarWinds Service Desk vs. ManageEngine Endpoint Central: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/crm/samanage-profile/)

[SolarWinds Service Desk](https://www.softwareadvice.com/crm/samanage-profile/)

4.6

[(577)](https://www.softwareadvice.com/crm/samanage-profile/reviews/)

Starting Price

$39.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses SolarWinds Service Desk

Based on 577 reviews

-   Most common industries: IT & Software Development (17%), Education & Learning (7%) and Health & Medicine (6%)
-   Top use cases: Help Desk (6%), IT Management (5%) and Service Desk (4%)

85% of users recommend this product

[](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/)

[ManageEngine Endpoint Central](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/)

4.6

[(1734)](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/reviews/)

Starting Price

$795.00per year

Free trial

Free version

Pros:

-   Customer Support
-   Patch Management

Cons:

-   Updates
-   Training and Learning Curve

Who uses ManageEngine Endpoint Central

Based on 1734 reviews

-   Most common industries: IT & Software Development (24%), Finance & Accounting (13%) and Health & Medicine (8%)
-   Top use case: IT Management (59%)

87% of users recommend this product

[](https://www.softwareadvice.com/crm/samanage-profile/)

SolarWinds Service Desk

4.6

[(577)](https://www.softwareadvice.com/crm/samanage-profile/reviews/)

[](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/)

ManageEngine Endpoint Central

4.6

[(1734)](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.6

Based on 577 reviews

Ease of use

4.6

Value for money

4.5

Customer support

4.6

Functionality

4.4

4.6

Based on 1,734 reviews

Ease of use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.6

## User interface

* * *

## Key features

Features selected based on 2,311 reviews from IT Management

* * *

Access Controls/Permissions

4.3

Activity Dashboard

4.0

Alerts/Escalation

4.5

Automated Routing

4.0

Collaboration Tools

N/A

Endpoint Protection

N/A

Access Controls/Permissions

N/A

Activity Dashboard

N/A

Alerts/Escalation

N/A

Automated Routing

N/A

Collaboration Tools

N/A

Endpoint Protection

4.4

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Dropbox BusinessNot enough reviews

](https://www.softwareadvice.com/file-sharing/dropbox-profile/)[

ZapierNot enough reviews

](https://www.softwareadvice.com/cloud-management/zapier-profile/)[

LogMeIn RescueNot enough reviews

](https://www.softwareadvice.com/help-desk/rescue-profile/)

[

Zendesk SuiteNot enough reviews

](https://www.softwareadvice.com/product/26892-Zendesk/)[

ManageEngine ServiceDesk PlusIntegration rated 4.5 from 235 reviews

](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/)[

ServiceNowNot enough reviews

](https://www.softwareadvice.com/product/27432-ServiceNow/)

## Reviews

* * *

VR

Verified ReviewerOwner Director of Business DevelopmentInformation Technology and Services, 2-10 employees

"The dashboard made it easy to navigate and use."

Dec 10, 2025

HG

Heidi G.Support SpecialistGovernment Administration, 1001-5000 employees

"We were unable to come to a monetary agreement and went with another ITSM."

Nov 13, 2023

Patrick K.IT Asset Manager and Administrative TechnologiesAutomotive, 1001-5000 employees

"The ability to manage software deployment, patching, and device configurations from one platform significantly reduces overhead and keeps our environment secure and compliant."

Apr 27, 2026

LS

Leonce S.Service Desk and Support LeadBanking, 1001-5000 employees

"One limitation we encountered with ManageEngine Endpoint Central is that some customization features, such as adding a custom company logo to reports, appear to require additional licensing or are restricted to specific editions."

Jun 5, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Freshservice vs SolarWinds Service Desk](https://www.softwareadvice.com/help-desk/freshservice-profile/vs/samanage/)[JIRA Service Management vs SolarWinds Service Desk](https://www.softwareadvice.com/help-desk/jira-service-management-profile/vs/samanage/)[Iru vs ManageEngine Endpoint Central](https://www.softwareadvice.com/compare/71745-Iru/vs/117339-ManageEngine-Desktop-Central/)[PDQ Deploy & Inventory vs ManageEngine Endpoint Central](https://www.softwareadvice.com/compare/117339-ManageEngine-Desktop-Central/vs/419203-pdq-deploy-and-inventory/)