--- title: "Kommo vs Dynamics 365 - 2026 Comparison - Software Advice" description: "Kommo vs Dynamics 365 - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization." source_url: "https://www.softwareadvice.com/compare/3142-Kommo/vs/106335-Dynamics-365/" page_type: "comparison" language: "en" --- [Home](https://www.softwareadvice.com/) / [Distribution CRM Software](https://www.softwareadvice.com/category/3846-distribution-crm/) / Kommo vs Dynamics 365 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated August 10, 2026 # Kommo vs. Dynamics 365: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated August 10, 2026 # Kommo vs. Dynamics 365: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/product/3142-Kommo/) [Kommo](https://www.softwareadvice.com/product/3142-Kommo/) 4.5 [(255)](https://www.softwareadvice.com/product/3142-Kommo/reviews/) Starting Price $15.00per month Free trial Free version Pros: - User Interface - Integrations Cons: - Customer Support Who uses Kommo Based on 255 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (28%), Professional Services (17%) and Retail, Consumer Goods & Services (11%) - Top use cases: CRM (29%), Lead Management (15%) and Customer Communications Management (6%) 69% of users recommend this product [](https://www.softwareadvice.com/product/106335-Dynamics-365/) [Dynamics 365](https://www.softwareadvice.com/product/106335-Dynamics-365/) 4.4 [(5843)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/) Starting Price $50.00per month Free trial Free version Pros: - Integration with Microsoft Suite - Customer relationship management Cons: - High cost - Steep learning curve Who uses Dynamics 365 Based on 5843 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (19%), Professional Services (8%) and Retail, Consumer Goods & Services (8%) - Top use cases: CRM (10%), Business Management (10%) and Dashboard (5%) 68% of users recommend this product [](https://www.softwareadvice.com/product/3142-Kommo/) Kommo 4.5 [(255)](https://www.softwareadvice.com/product/3142-Kommo/reviews/) [](https://www.softwareadvice.com/product/106335-Dynamics-365/) Dynamics 365 4.4 [(5843)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/) + Add product Add product ## User satisfaction * * * 4.5 Based on 255 reviews Ease of use 4.4 Value for money 4.4 Customer support 4.1 Functionality 4.4 4.4 Based on 5,843 reviews Ease of use 4.1 Value for money 4.1 Customer support 4.2 Functionality 4.3 ## User interface * * * ## Key features Features selected based on 6,098 reviews from Distribution CRM * * * Calendar Management N/A Campaign Management 5.0 Contact Management 4.2 CRM 4.6 Email Management N/A Lead Capture 4.5 Calendar Management 4.5 Campaign Management N/A Contact Management N/A CRM N/A Email Management 4.5 Lead Capture N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ DropboxNot enough reviews ](https://www.softwareadvice.com/file-sharing/dropbox-profile/)[ Formstack FormsNot enough reviews ](https://www.softwareadvice.com/workflow/formstack-profile/)[ InstagramNot enough reviews ](https://www.softwareadvice.com/marketing/instagram-profile/) [ Microsoft ExcelIntegration rated 4.7 from 59 reviews ](https://www.softwareadvice.com/productivity/microsoft-excel-profile/)[ airSlate SignNowNot enough reviews ](https://www.softwareadvice.com/electronic-signature/signnow-profile/)[ LinkedIn for BusinessNot enough reviews ](https://www.softwareadvice.com/crm/linkedin-for-business-profile/) ## Reviews * * * JA João Pedro A.SREReal Estate, 1001-5000 employees "Overall, it’s been a positive experience. Once the initial setup is done, Kommo becomes a solid day-to-day tool for organizing leads, tracking progress in the pipeline, and keeping all communication history tied to the contact." Jan 13, 2026 Ariel L.CMOComputer Software, 11-50 employees "Some integrations with third-party tools require workarounds or Zapier, which adds costs." Jan 12, 2026 Andrea L.Innovation ManagerTranslation and Localization, 2-10 employees "It has helped us centralize key business processes, including sales management, invoicing, and financial operations, making it easier to manage information and improve collaboration across teams." Jul 20, 2026 Christopher V.Human RelationsNon-Profit Organization Management, 2-10 employees "Dynamics 365 does not tolerate laziness. If you approach it without a rigorous strategy, it will happily let you build a convoluted, over-engineered mess that frustrates your users and bleeds your budget dry." Jul 19, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [HubSpot CRM vs Kommo](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/3142-Kommo/)[Salesforce Sales Cloud vs Kommo](https://www.softwareadvice.com/compare/2764-Salesforce/vs/3142-Kommo/)[NetSuite vs Dynamics 365](https://www.softwareadvice.com/compare/25483-netsuite-financials-accounting-software/vs/106335-Dynamics-365/)[HubSpot CRM vs Dynamics 365](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/106335-Dynamics-365/)