# Instinct Science vs Rapport - 2026 Comparison - Software Advice

> Instinct Science vs Rapport - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/compare/319655-instinct-emr/vs/364201-Rapport

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Instinct Science vs Rapport

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# Instinct Science vs Rapport: Which is best for you?

Updated June 2, 2026

[Instinct Science](https://www.softwareadvice.com/veterinary/instinct-emr-profile/)

4.9 [(238)](https://www.softwareadvice.com/veterinary/instinct-emr-profile/reviews/)

[Rapport](https://www.softwareadvice.com/product/364201-Rapport/)

3.9 [(33)](https://www.softwareadvice.com/product/364201-Rapport/reviews/)

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Starting Price

Pricing available upon request

Pricing available upon request

Free Trial

Free Version

Screenshots  
and Demo

See all

See all

Top Rated  
  Features

Reporting & Statistics

5.0

Self Service Portal

5.0

Treatment Planning

4.85

See All

Email Reminders

4.75

Appointment Scheduling

4.40

Confirmations/Reminders

4.29

See All

Integrations

PetDesk

Talkatoo

IDEXX Neo

See All

See All

Pros / Cons

-   Love the ability to generate drug doses based on patient weight, flag doses that may be inappropriate, and ability to pull up plumbs page for a given drug in plumbs.
    
-   i.e. when you attach an auto charge it can be difficult to capture the charge appropriately if the treatment is marked off sooner or later than scheduled
    

Read more

-   I like that Rapport interfaces directly with Impromed so my CSR's do not have to perform extra functions trying to maintain separate systems.
    
-   We have liked the reminder calls and emails for scheduled appointments but inadequate customer service and lack of full functionality for a product we pay full price for is frustrating. As we use multiple covetrus products, we have seen a negative shift over the last several years.
    

Read more

Ease-of-Use

Highest performing feature  
in the comparison

4.9/ 5

3.8/ 5

Value for Money

Highest performing feature  
in the comparison

4.8/ 5

3.8/ 5

Customer Support

Highest performing feature  
in the comparison

4.9/ 5

4.3/ 5

Functionality

Highest performing feature  
in the comparison

4.8/ 5

3.8/ 5

Support Options

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training Options

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

FrontRunners

N/A

N/A

Advisor  
  Recommendations

N/A

N/A

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Deployment Options

Cloud, SaaS, Web-Based

Desktop - Mac

Desktop - Windows

Desktop - Linux

Desktop - Chromebook

On-Premise - Windows

On-Premise - Linux

Mobile - Android

Mobile - iPhone

Mobile - iPad

Cloud, SaaS, Web-Based

Desktop - Mac

Desktop - Windows

Desktop - Linux

Desktop - Chromebook

On-Premise - Windows

On-Premise - Linux

Mobile - Android

Mobile - iPhone

Mobile - iPad

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