Cin7 Omni vs ClickTime
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
ClickTime
Value for Money
4.1 / 5
N/A
Customer Support
4.1 / 5
N/A
Functionality
4.2 / 5
N/A
Last Review Written
August 23, 2024
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Pros/Cons
Pros
- Great, an easy to use product with good pricing and good service from the customer service team.
- Easy to use, the software has great abilities to integrate with many other systems which helps to run the business operations smoothly and helps the business to grow.
- Our implementation specialist [SENSITIVE CONTENT HIDDEN] was FANTASTIC; incredibly personable, very patient and helpful, and just delightful to talk to.
Cons
- Implimentation dragged on for many many months longer than planned, with poor communication, and having to resort to strongly worded emails to get any response at all.
- The day we went live our "pre-live" manager disappeared, post-live support is not there. They couldn't fix even one out of 3 failing connections.
- This resulted in a complaint being raised and a consultation period to agree if and how we could move forward. Once the complaint reached the right hands, it was dealt.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2021
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
42 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
