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Whistle vs Zoho Desk

Whistle vs Zoho Desk

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Overall Rating
4.8 (9)
4.5 (2193)
Ease-of-Use
4.8 / 5
4.4 / 5
Value for Money
4.9 / 5
4.5 / 5
Customer Support
5 / 5
4.3 / 5
Functionality
4.8 / 5
4.5 / 5
Last Review Written
November 21, 2022
February 12, 2025
Pros/Cons
  • Pros

  • Flexibility, reliability, design are the best about this software. I would recommend it to all professional organisations.
  • ZOHO DESK is a wonderful and fantastic software which helps in most of the professional jobs like customer relationship building, call center, etc.
  • Zoho Desk has been an invaluable tool, its ability to automate tasks and centralize communication is impressive. Efficiency and communication management is improved with this platform.
  • Cons

  • Things were getting lost or overlooked about and it had been making me insane. Zoho has a great set-up of items and this one isn't any special case.
  • Inability to control what notifications you receive in the notification center, leads to excessive notifications.
  • The software was difficult to navigate and ultimately setup. I found it confusing and not very intuitive or straight forward.
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Pricing Range
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$
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

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FrontRunners

2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos