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ReliaBills vs WAVE

ReliaBills vs WAVE

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Overall Rating
4.9 (21)
4.3 (3)
Ease-of-Use
4.8 / 5
4.3 / 5
Value for Money
4.9 / 5
4 / 5
Customer Support
5 / 5
4.7 / 5
Functionality
4.6 / 5
4 / 5
Last Review Written
April 28, 2022
November 22, 2023
Pros/Cons
  • Pros

  • Extremely effective and good approach to collections and accounts receivable. Supports snail mailing along with emailing, critical in the collections processes.
  • The ease of use of the online platform. It is super easy to navigate through the menus and accept payment.
  • Their crew is awesome to work for. They take care of any issue that arises in most cases same day.
  • Cons

  • The fact that when issues are refunded they are not reflected in the invoice. This can be confusing for clients and make reconciling and year end statements challenging.
  • The invoice format that contains the statement info seems to be a little confusing to customers. We have seen some over payments or duplicate payments.
  • We have a small company and had struggled with an old version of Quick Books that was totally inflexible for our company's unique requirements and business model.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Product Screenshot
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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