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ZipBooks vs QuickBooks Online

ZipBooks vs QuickBooks Online

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Overall Rating
4.5 (102)
4.3 (7665)
Ease-of-Use
4.6 / 5
4.2 / 5
Value for Money
4.5 / 5
4.2 / 5
Customer Support
4.6 / 5
4 / 5
Functionality
4.2 / 5
4.3 / 5
Last Review Written
September 16, 2024
November 7, 2024
Pros/Cons
  • Pros

  • Excellent user interface design and dashboard. Super easy to navigate with a strong attention to the information architecture.
  • Custom categories are really nice, too. Love ability to add docs to transactions and link transactions to certain clients.
  • Perfect for an MLM or hobby turned business. I love, love, love that their customer service is responsive.
  • Cons

  • Response times in my experience have been days and I am a paid member. Along with the responses are silly gifs some people may dig, but when you have a problem, it's downright insulting.
  • Third party companies can make them look bad when they have horrible customer service.
  • No balance statement, COG's are lumped together on the Income Statement, no division of income sources and no field on the Income Statement is clickable for a detailed report.
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  • Pros

  • If you run a small business or are self-employed, this is great to have. If you're like me and not great with spreadsheets, then this is what you need.
  • I benefited from him and gained some experiences from him in my field and I liked it in ease of work reports.
  • I would recommend it for those who want a simple and effective way to keep records clean and send invoices to clients. Customer support is amazing.
  • Cons

  • Reconciling is miserable. I could go on and on, but I hate to relive the QB years where I felt inept and incapable of running the backside of our business.
  • The only problem with Virtual programs is the internet delays and the problems with making sure you can sync everything if two people have been working on it.
  • I HATE that I cannot simply download my QBO data into TurboTax. It makes no sense at all that I can't download Intuit data to another Intuit product.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos