# Icon vs ECP - 2026 Comparison - Software Advice > Icon vs ECP - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/compare/340153-voicefriend/vs/448947-ECP --- [Home](https://www.softwareadvice.com/) / [Long Term Care Software](https://www.softwareadvice.com/long-term-care/) / Icon vs ECP Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 6, 2026 # Icon vs. ECP: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 6, 2026 # Icon vs. ECP: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/long-term-care/voicefriend-profile/) [Icon](https://www.softwareadvice.com/long-term-care/voicefriend-profile/) 4.7 [(25)](https://www.softwareadvice.com/long-term-care/voicefriend-profile/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Icon Based on 25 reviews - Top use case: Long Term Care (60%) 88% of users recommend this product [](https://www.softwareadvice.com/product/448947-ECP/) [ECP](https://www.softwareadvice.com/product/448947-ECP/) 4.6 [(171)](https://www.softwareadvice.com/product/448947-ECP/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses ECP Based on 171 reviews - Popular among: Small businesses - Most common industry: Health & Medicine (86%) - Top use case: Assisted Living (65%) 88% of users recommend this product [](https://www.softwareadvice.com/long-term-care/voicefriend-profile/) Icon 4.7 [(25)](https://www.softwareadvice.com/long-term-care/voicefriend-profile/reviews/) [](https://www.softwareadvice.com/product/448947-ECP/) ECP 4.6 [(171)](https://www.softwareadvice.com/product/448947-ECP/reviews/) + Add product Add product ## User satisfaction * * * 4.7 Based on 25 reviews Ease of use 4.6 Value for money 4.4 Customer support 4.6 Functionality 4.6 4.6 Based on 171 reviews Ease of use 4.7 Value for money 4.5 Customer support 4.9 Functionality 4.5 ## User interface * * * ## Key features Features selected based on 196 reviews from Long Term Care * * * Assessment Management N/A Charting N/A Communication Management N/A Compliance Management N/A Document Management N/A Incident Management N/A Assessment Management 3.5 Charting 4.7 Communication Management 4.5 Compliance Management 4.6 Document Management 4.5 Incident Management 4.3 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ MatrixCare Senior Living FacilityNot enough reviews ](https://www.softwareadvice.com/long-term-care/matrixcare-senior-living-profile/)[ RealPageNot enough reviews ](https://www.softwareadvice.com/accounting/realpage-accounting-profile/)[ eMenuCHOICENot enough reviews ](https://www.softwareadvice.com/nursing-home/emenuchoice-profile/) [ HubSpot CRMNot enough reviews ](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)[ LookerNot enough reviews ](https://www.softwareadvice.com/bi/looker-profile/)[ Microsoft OutlookNot enough reviews ](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/) ## Reviews * * * MA Michelle A.Life Enrichment DirectorHealth, Wellness and Fitness, 51-200 employees "I like the groups and community engagement." Mar 8, 2023 AL Ann L.Director of Community RelationsHospital & Health Care, 51-200 employees "Our biggest difficulty was changing from the old format to the new website format." Feb 9, 2022 HZ Heather Z.OwnerHospital & Health Care, 11-50 employees "Favorite feature was being able to customize the RAT to trigger service plan questions." Jun 1, 2026 PP Placida P.AdministratorFacilities Services, 11-50 employees "the one thing I do not like is that we are not able to print out a completely blank MAR, with no consumer information. and that you are unable to link a resident to the pharmacy unless it is done at time of adding "New Resident. and that you cannot reactive a resident on the same day they were discharged." Jan 15, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [WellSky Long-Term Care vs Icon](https://www.softwareadvice.com/nursing-home/netsolutions-profile/vs/voicefriend/)[MatrixCare Skilled Nursing Facility vs Icon](https://www.softwareadvice.com/nursing-home/matrixcare-ehr-profile/vs/voicefriend/)[Senior Living Core Platform vs ECP](https://www.softwareadvice.com/compare/112728-senior-living-core-platform/vs/448947-ECP/)[Eldermark vs ECP](https://www.softwareadvice.com/compare/344899-eldermark/vs/448947-ECP/) Icon vs ECP - 2026 Comparison - Software Advice