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OPERA Cloud Property Management vs Florence SiteLink

OPERA Cloud Property Management vs Florence SiteLink

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Overall Rating
3.6 (61)
4.8 (6)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.3 / 5
4.6 / 5
Customer Support
3.1 / 5
4.4 / 5
Functionality
3.6 / 5
4.5 / 5
Last Review Written
July 19, 2024
July 2, 2024
Pros/Cons
  • Pros

  • Helps with walk in reservation and also helps with price adjustment over the weekdays / weekends. Overall I had a limited but good experience with this tool.
  • Love the software, used for a long time and great for my staff compared to other products.
  • All the data points , endless reports , great value and quick to run , multi layered and great for different functions the front desks and staff need to use and for management to review.
  • Cons

  • The interface is not working pop ups are very annoying and freeze the software which forces me to close the whole system down.
  • Their customer service sucks, one of the worst. Took away so many functionalities that we could do here, so that they can charge us to do it themselves.
  • However its too depended on Internet and IT staffs. Its difficult for other departments when having trouble with IT staffs not available.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos