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FireDrum Email Marketing vs HubSpot Marketing Hub
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.3 / 5
Value for Money
4.4 / 5
4.2 / 5
Customer Support
4.5 / 5
4.4 / 5
Functionality
4.3 / 5
4.4 / 5
Last Review Written
October 22, 2024
March 13, 2025
Pros/Cons
Pros
- Everything is user friendly, and the product is the best I have worked with (and i've used many other email marketing platforms). So, great product, and great support team.
- Not only do they have the best prices but the editor itself is super easy to use and the resend to unopens (OpenBoost) is really awesome.
- My experiences were great and I would recommend this product to anyone that could use it. Everything is very user friendly and easy to navigate.
Cons
- We do have sales reps, who are not and don't have a problem with the drag and drop. They used to charge per account and now charge per email address block.
- I tried Fire Drum because we were having design/layout issues with Constant Contact, and found Fire Drum to be equally user-UN-friendly.
- The worst part however is the customer service, as the above issues could all be sorted out with software revision.
Pros
- It helps in organizing your relationship with customers and helps in tracking leads. It helps in growing more traffic and converting them into visitors.
- It also has flexible learning time so there is no pressure on finishing it. There are helpful emails that followthrough on your progress with an amazing customer support staff that I loved.
- It has very good reporting capabilities and gives a good snapshot of all the marketing and sales activities going on in the organisation.
Cons
- The only possible thing to dislike is the percentage threshold for Unsubscribes. Which can be annoying depending on the size of your audience.
- One error in workflow or sequence can cause HAVOC across your account. There is no way to revert issues without manually fixing them.
- Due to my lack of fluency in English, I ended up leaving some courses incomplete. And I believe that it did not happen only with me.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
2 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
