Tix vs AudienceView
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.4 / 5
Value for Money
4.9 / 5
4.4 / 5
Customer Support
5 / 5
4.6 / 5
Functionality
4.8 / 5
4.3 / 5
Last Review Written
March 28, 2024
September 21, 2024
Pros/Cons
Pros
- They are very responsive and I like the program and service so much I have recommended it to other schools and arts programs.
- Also important is the ease of getting up and running quickly on this platform, the ability to track our sales in real-time, and the ability to easily produce informative reports.
- I needed ease of use, dependability, scalability, performance and excellent performance all at a good price. Tix has delivered all of that and more.
Cons
- It was literally a day from hell that we hated. Now, we simply sit back and watch.
- I have worked with other systems that had no one to talk with and no "phone a friend" option which I found unbearable.
- They get frustrated when they reserve a seat then have to request a password-- then the seat is reserved in the system but they cannot access it.
Pros
- I love how friendly the software is. It’s super easy to figure out and if anything ever goes wrong, the amazing customer service is only a short phone call away.
- I really do love the ease of OvantionTix, and the reporting of data makes is extremely easy for a small organization such as ours to fulfill our potential.
- I am thrilled with the OvationTix experience and look forward to the upgrades that will make it an even more rewarding tool for the work required of a small non-profit.
Cons
- Added a row of seats on the website which put us over capacity in our theatre. It is a fire code violation and we can get fined.
- Duplicate patrons are not listed chronologically which causes a lot of extra button clicking. I have complained about this before.
- However, there is a lack of functionality of which I am wishing.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
