---
title: "Fathom vs Otter.ai - 2026 Comparison - Software Advice"
description: "Fathom vs Otter.ai - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/compare/423207-Fathom/vs/447335-otter/"
page_type: "comparison"
language: "en"
---
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Fathom vs Otter.ai
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Updated October 21, 2026
# Fathom vs. Otter.ai: 2026 Comparison
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Updated October 21, 2026
# Fathom vs. Otter.ai: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
+
Add product
[](https://www.softwareadvice.com/product/423207-Fathom/)
[Fathom](https://www.softwareadvice.com/product/423207-Fathom/)
5.0
[(810)](https://www.softwareadvice.com/product/423207-Fathom/reviews/)
Starting Price
$15.00per month
Free trial: Available
Free version: Available
Pros:
Not enough reviews
Cons:
Not enough reviews
Who uses Fathom
Based on 810 reviews
- Popular among: Small businesses
- Most common industries: Professional Services (32%) and IT & Software Development (21%)
- Top use case: Call Recording (68%)
99% of users recommend this product
[](https://www.softwareadvice.com/transcription/otter-profile/)
[Otter.ai](https://www.softwareadvice.com/transcription/otter-profile/)
4.4
[(103)](https://www.softwareadvice.com/transcription/otter-profile/reviews/)
Starting Price
$12.99per month
Free trial: Available
Free version: Available
Pros:
Not enough reviews
Cons:
Not enough reviews
Who uses Otter.ai
Based on 103 reviews
- Popular among: Small businesses
- Most common industries: Professional Services (31%), IT & Software Development (10%) and Publishing & Media (10%)
- Top use case: Transcription (64%)
81% of users recommend this product
[](https://www.softwareadvice.com/product/423207-Fathom/)
Fathom
5.0
[(810)](https://www.softwareadvice.com/product/423207-Fathom/reviews/)
[](https://www.softwareadvice.com/transcription/otter-profile/)
Otter.ai
4.4
[(103)](https://www.softwareadvice.com/transcription/otter-profile/reviews/)
+
Add product
Add product
## Fathom vs Otter.ai: At a glance
* * *
Product ratings at a glance
| | Fathom | Otter.ai |
| --- | --- | --- |
| Overall rating | 5.0
810 reviews | 4.4
103 reviews |
| Ease of use | 5.0 | 4.6 |
| Value for money | 4.9 | 4.3 |
| Functionality | 4.9 | 4.3 |
| Customer support | 5.0 | 4.0 |
| Ease of deployment | 4.9 | 4.6 |
Best in comparison
## User interface
* * *
## Key features
Features selected based on 913 reviews from AI Meeting Assistants
* * *
AI/Machine Learning
4.9
Call Recording
5.0
Call Tracking
4.8
Meeting Notes
N/A
Natural Language Processing
4.8
Notes Management
4.9
- Call Recording: 5.0
- Reminders: 5.0
- Predictive Analytics: 5.0
- Recording: 5.0
- Meeting Notes: 5.0
- Playback Controls: 4.9
- Real-Time Data: 4.9
- Conversation Intelligence: 4.9
- Notes Management: 4.9
- Automatic Transcription: 4.9
- Meeting Management: 4.9
- AI/Machine Learning: 4.9
- Call Transcription: 4.9
- Annotations: 4.9
- Timecoding: 4.9
- Call Tracking: 4.8
- Speech-to-Text Analysis: 4.8
- Natural Language Processing: 4.8
- Video Conferencing: 4.8
- Reporting & Statistics: 4.8
- Task Management: 4.8
- Real-Time Analytics: 4.8
- Reporting/Analytics: 4.8
- Speech Recognition: 4.8
- Live Chat: 4.8
- Collaboration Tools: 4.7
- Single Sign On: 4.7
- Alerts/Notifications: 4.7
- Third-Party Integrations: 4.7
- CRM: 4.6
- Action Item Tracking: 4.6
- Multi-Language: 4.5
- File Sharing: 4.5
- Access Controls/Permissions: 4.4
- Customizable Branding: 4.3
AI/Machine Learning
N/A
Call Recording
N/A
Call Tracking
N/A
Meeting Notes
4.9
Natural Language Processing
N/A
Notes Management
N/A
- Meeting Notes: 4.9
- Timecoding: 4.6
- Notes Management: 4.6
- Text Editing: 4.6
- Full Text Search: 4.5
- Data Import/Export: 4.5
- Automatic Transcription: 4.4
- Audio/video file upload: 4.4
- Search/Filter: 4.3
- Subtitles/Closed Captions: 4.3
- Playback Controls: 4.3
- Annotations: 4.3
- AI/Machine Learning: 4.3
- File Sharing: 4.2
- Speech Recognition: 4.1
- Natural Language Processing: 4.1
- Access Controls/Permissions: 4.0
- Collaboration Tools: 4.0
- Third-Party Integrations: 2.8
### Wondering if these products fit your needs?
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### Wondering if these products fit your needs?
Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.
LexiAdvisor for 8 years
## Integrations
* * *
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[
GoTo MeetingNot enough reviews
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CanvasNot enough reviews
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## Reviews
* * *
Positive review:
RR
Ryan R.
Owner
Consumer Goods, 2-10 employees
"You can use it in any video meeting (Google, Zoom, Teams, etc.), and it's better than the built-in Google Gemini notetaker (as of the time of writing)."
Dec 10, 2025
Negative review:
WW
Wren W.
Owner
Events Services, 2-10 employees
"It does not always get everything exactly right, especially if people are talking over each other or using specific names and terms."
Jul 13, 2026
Positive review:
JS
Jeanne S.
VP Sales and Account Management
Information Technology and Services, 11-50 employees
"This provides invaluable information for me in sales, enabling me to fully engage in technical client discussions without the distraction of taking detailed notes."
Nov 7, 2024
Negative review:
BP
Brad P.
CMO
Marketing and Advertising, 2-10 employees
"No Mobile App for In-Person Meetings – We sometimes record in-person conversations, and the lack of a mobile app means we currently need to find a workaround."
May 22, 2025
Positive review:
DR
Debra R.
CEO and Publisher
Online Media, 11-50 employees
"The note-taking ability, the way it so incredibly helpfully and accurately parses out what was discussed into logical segments, and provides the key takeaways into a way not just that I can easily read, but helps me remember what happened, especially in a long and involved meeting."
Oct 29, 2024
Negative review:
VR
Verified Reviewer
Compliance Officer
Electrical/Electronic Manufacturing, 51-200 employees
"This restriction can be frustrating for teams that conduct a mix of remote and in-person collaboration, as they must rely on alternative methods for manual note-taking outside virtual settings."
Feb 27, 2025
[Read all reviews](https://www.softwareadvice.com/product/423207-Fathom/reviews/)
Positive review:
BP
Brad P.
CMO
Marketing and Advertising, 2-10 employees
"We recently switched to Fathom, and the difference was immediate—full video recording on Google Meet, smarter summaries, and better action item tracking really leveled up our post-meeting process."
May 28, 2025
Negative review:
BP
Brad P.
CMO
Marketing and Advertising, 2-10 employees
"In meetings with layered topics or fast-paced discussion, Otter often lost the thread and produced generic summaries."
May 28, 2025
Positive review:
BP
Brad P.
CMO
Marketing and Advertising, 2-10 employees
"It served us well for basic meeting capture, and we liked the ability to upload audio and use the mobile app for in-person recordings."
May 28, 2025
Negative review:
MA
Mohamad A.
Team Leader
Higher Education, Self-Employed
"The editing tools are super basic, so fixing things is a pain."
Apr 5, 2025
Positive review:
JD
Julio D.
CFO Analyst
Accounting, 2-10 employees
"Overall the experiences a great experience, I find that the software does what it has to do, which is transcribe the meetings know who is talking give summaries of the meetings in my opinion is the best feature I find that the free version which gives you about eight meetings month is low enough so that if you needed more you buy the plan."
Jan 5, 2024
Negative review:
Beatrice G.
Brand Strategy Consultant
Management Consulting, Self-Employed
"The transcriptions that were given were often cut off and incorrect, so having to go over them again, including the summary made using Otter void."
Mar 1, 2024
[Read all reviews](https://www.softwareadvice.com/transcription/otter-profile/reviews/)
## Customer support
* * *
Fathom
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Not available
24/7: Not available
Chat: Available
Otter.ai
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Not available
24/7: Not available
Chat: Available
## Training options
* * *
Fathom
In Person: Not available
Live Online: Not available
Webinars: Available
Documentation: Available
Videos: Available
Otter.ai
In Person: Not available
Live Online: Not available
Webinars: Available
Documentation: Available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
[Slack vs Fathom](https://www.softwareadvice.com/compare/154669-slack/vs/423207-Fathom/)[Transkriptor vs Otter.ai](https://www.softwareadvice.com/transcription/otter-profile/vs/transkriptor/)