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emfluence Marketing Platform vs HubSpot Marketing Hub

emfluence Marketing Platform vs HubSpot Marketing Hub

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Overall Rating
4.7 (51)
4.5 (6051)
Ease-of-Use
4.5 / 5
4.3 / 5
Value for Money
4.7 / 5
4.2 / 5
Customer Support
4.9 / 5
4.4 / 5
Functionality
4.4 / 5
4.4 / 5
Last Review Written
January 10, 2024
October 2, 2024
Pros/Cons
  • Pros

  • I love how user friendly this platform is. It's extremely intuitive and if you can't figure something out, there is an extensive help section that you can almost always find your answer.
  • If you do have a question, Emfluence has excellent customer service that answers questions very quickly. They also developed better logic for their survey builder that has been very helpful for us.
  • Overall, it is a great tool and as I gain more experience, my experience will continue to improve.
  • Cons

  • This may be because i use a template in Emfluence, but i've had trouble creating dividers in the template the way it was set up. Again, could simply be because of the template or user error.
  • The design side is a little awkward and not very intuitive to use.
  • The only con would be that I find it difficult to find what I'm looking for at times, but I would consider that more of a user error than a flaw in the system.
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  • Pros

  • It helps in organizing your relationship with customers and helps in tracking leads. It helps in growing more traffic and converting them into visitors.
  • It also has flexible learning time so there is no pressure on finishing it. There are helpful emails that followthrough on your progress with an amazing customer support staff that I loved.
  • It has very good reporting capabilities and gives a good snapshot of all the marketing and sales activities going on in the organisation.
  • Cons

  • The only possible thing to dislike is the percentage threshold for Unsubscribes. Which can be annoying depending on the size of your audience.
  • One error in workflow or sequence can cause HAVOC across your account. There is no way to revert issues without manually fixing them.
  • Due to my lack of fluency in English, I ended up leaving some courses incomplete. And I believe that it did not happen only with me.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2022

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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2 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos