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Docebo vs Cornerstone LMS

Docebo vs Cornerstone LMS

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Overall Rating
4.4 (211)
4.3 (223)
Ease-of-Use
4.3 / 5
3.9 / 5
Value for Money
4.1 / 5
4 / 5
Customer Support
4.2 / 5
4 / 5
Functionality
4.2 / 5
4.1 / 5
Last Review Written
October 30, 2024
November 1, 2024
Pros/Cons
  • Pros

  • We are confident now that we offer a platform with not only great content, but a great interface and reporting, and enhanced functionality.
  • The ability we now have to view the utilisation of the platform overall, right down to an individual's progress is great.
  • They have been the most phenomenal partners for our organization. We truly believe that their success has allowed us to experience the growth and success we have driving a learning culture.
  • Cons

  • The WORST support I have ever encountered. We purchased because of the "new theme" they recently released, however on the third day I was unable to use it at all.
  • What really caused massive frustration internally was Docebo's insistence that we either upgrade to the Enterprise service level or continue to experience similar failures.
  • Docebo was a terrible experience. They sold us on it telling it had a ton of features that it didn't.
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  • Pros

  • And if there is something that I DO need help with, the customer support from Cornerstone is OUTSTANDING.
  • The functionality is comprehensive, with a lot of features you can customize including custom pages which are great for improving the user experience.
  • You definitely don't feel like you're alone when you go with Cornerstone--they have an excellent product and excellent support. It also looks very user friendly.
  • Cons

  • They instead said, too bad you're on a 3 year contract and we will sue you if you don't pay. We have over 5 months of implementation and the software does absolutely nothing for us.
  • Versioning content and their associated assignments in Cornerstone is very confusing, and I often make mistakes that cannot be reversed.
  • I have often gotten the odd look and the blow off when I expressed my need for assistance in this area.
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Pricing Range
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$
Product Demo & Screenshots
Product Demo
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Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

N/A
Advisor Recommendations

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22 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos