# Shape vs Bigin by Zoho CRM - 2026 Comparison - Software Advice > Shape vs Bigin by Zoho CRM - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/compare/49041-SetShape/vs/392397-bigin-by-zoho-crm --- [Home](https://www.softwareadvice.com/) / [CRM for Startups Software](https://www.softwareadvice.com/crm/startup-comparison/) / Shape vs Bigin by Zoho CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 3, 2026 # Shape vs. Bigin by Zoho CRM: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 3, 2026 # Shape vs. Bigin by Zoho CRM: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/product/49041-SetShape/) [Shape](https://www.softwareadvice.com/product/49041-SetShape/) 4.7 [(44)](https://www.softwareadvice.com/product/49041-SetShape/reviews/) Starting Price $119.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Shape Based on 44 reviews - Top use cases: Small Business CRM (27%), Mortgage CRM (20%) and Account Management (18%) 91% of users recommend this product [](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) 4.7 [(731)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Starting Price $7.00per year Free trial Free version Pros: - User Interface - Ease of Use Cons: - Integrations Who uses Bigin by Zoho CRM Based on 731 reviews - Popular among: Small businesses - Most common industries: Professional Services (18%), IT & Software Development (16%) and Retail, Consumer Goods & Services (8%) - Top use case: CRM (50%) 88% of users recommend this product [](https://www.softwareadvice.com/product/49041-SetShape/) Shape 4.7 [(44)](https://www.softwareadvice.com/product/49041-SetShape/reviews/) [](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) Bigin by Zoho CRM 4.7 [(731)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.7 Based on 44 reviews Ease of use 4.7 Value for money 4.6 Customer support 4.6 Functionality 4.7 4.7 Based on 731 reviews Ease of use 4.8 Value for money 4.7 Customer support 4.5 Functionality 4.5 ## User interface * * * ## Key features Features selected based on 775 reviews from CRM for Startups * * * Calendar/Reminder System 4.7 Lead Qualification 5.0 Live Chat 5.0 Marketing Automation 4.4 Segmentation 4.3 Task Management 5.0 Calendar/Reminder System 4.5 Lead Qualification 4.3 Live Chat 4.1 Marketing Automation 4.3 Segmentation N/A Task Management 4.3 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ MailchimpNot enough reviews ](https://www.softwareadvice.com/crm/mailchimp-profile/)[ Microsoft 365Not enough reviews ](https://www.softwareadvice.com/productivity/microsoft-365-profile/)[ BombBombNot enough reviews ](https://www.softwareadvice.com/video-management/bombbomb-profile/) [ Zoho DeskNot enough reviews ](https://www.softwareadvice.com/crm/zoho-desk-profile/)[ ZapierNot enough reviews ](https://www.softwareadvice.com/cloud-management/zapier-profile/)[ Zoho MeetingNot enough reviews ](https://www.softwareadvice.com/remote-support/zoho-meeting-profile/) ## Reviews * * * Jack H.CEOFinancial Services, 11-50 employees "Their software is intuitive, reliable, and incredibly efficient, allowing us to manage our client and realtor relationships with ease and precision." Jun 6, 2024 KA Kat A.Sales- Sr Loan OfficerFinancial Services, 11-50 employees "Failed to refund multiple unauthorized charges still hitting my account." May 19, 2025 SH Sebastian H.ChairmanHospital & Health Care, 51-200 employees "zoho bigin is great for our non-profit, as they provide great CRM services with enough functionality that we need, especially the gmail plugin they offer for google chrome works great to import relevant contacts directly into out bigin CRM." Apr 10, 2026 AG Amanda G.Office ManagerConstruction, 2-10 employees "For example, products added to the Sales Pipeline cannot transfer to a quote or invoice." Jan 20, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [HubSpot CRM vs Shape](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/49041-SetShape/)[Salesforce Sales Cloud vs Shape](https://www.softwareadvice.com/compare/2764-Salesforce/vs/49041-SetShape/)[HubSpot CRM vs Bigin by Zoho CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/392397-bigin-by-zoho-crm/)[Salesforce Sales Cloud vs Bigin by Zoho CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/392397-bigin-by-zoho-crm/)